Oracle E-Business Suite Logo
Oracle E-Business Suite Logo
Oracle

Oracle E-Business Suite

Composite Score
7.7 /10
CX Score
7.9 /10
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Oracle E-Business Suite
7.7 /10

What is Oracle E-Business Suite?

Oracle E-Business Suite supports today’s evolving business models, drives productivity, and meets the demands of the modern mobile user. Building on a 30-year history of innovation, Oracle E-Business Suite continues to deliver new application functionality and expand the capabilities of existing features while helping you gain all the benefits of Oracle Cloud. Oracle E-Business Suite is a comprehensive suite of integrated, global business applications that enable organizations to make better decisions, reduce costs, and increase performance.

Company Details

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Awards & Recognition

Oracle E-Business Suite won the following awards in the Customer Relationship Management - Enterprise category

Oracle E-Business Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle E-Business Suite.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

80 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle E-Business Suite?

1% Negative
15% Neutral
84% Positive

Pros

  • Respectful
  • Efficient Service
  • Effective Service
  • Transparent

Feature Ratings

Average 82

Analytics and Reporting

86

Customer Service Management

85

Account and Contact Management

84

Marketing Management

84

Sales Management

84

Quote Contract and Proposal

84

Lead Management

82

Collaboration

82

Activity and Workflow Management

81

Telephony and Call Center Management

80

Mobile

78

Vendor Capability Ratings

Average 80

Business Value Created

83

Ease of Implementation

82

Availability and Quality of Training

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

80

Ease of Customization

80

Ease of IT Administration

80

Product Strategy and Rate of Improvement

76

Ease of Data Integration

76

Vendor Support

75

Oracle E-Business Suite Reviews

Ghanshyam K.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Oracle E-Business Suite from other similar products?

It’s complete solution no other crm having that much functionality

What is your favorite aspect of this product?

Flexible and user friendly

What do you dislike most about this product?

New version is not coming

What recommendations would you give to someone considering this product?

Oracle should expand this and add some more new versions after

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nancy C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

All-industry ERP system

Likeliness to Recommend

10 /10

What differentiates Oracle E-Business Suite from other similar products?

Oracle E-Business Suite helps us run our daily operations effectively. Global Projects, which has few restrictions and enables users from different places to book their time and expenses to the project-owning organization, is what we typically employ. Although documentation is editable, Oracle Support can help clients who require it, like us.

What is your favorite aspect of this product?

The system's complete flow is well-organized and has various options tailored to fit everyday business operations without requiring add-ons from the partner communities. The out-of-the-box features are excellent and care for an organization's basic needs. The product is built on a solid basis and uses cutting-edge technologies. To adapt and enhance internal technical resources to meet business needs.

What do you dislike most about this product?

The financial operation part of the EBS Product Line is constructed using Java native forms. It is incompatible with the Microsoft Edge browser because it is not supported. Technology has been unable to advance because of this problem. The transition from Oracle forms to OAF forms is not planned. The DW and reporting need to be integrated.

What recommendations would you give to someone considering this product?

It seemed more complex at first, as usual. But after working hard for a month, we were able to appreciate all of its excellent capabilities, like procurement, rejection and Return to Vendor, revisions, etc. Because it is one of the most cutting-edge database providers and offers a software platform for businesses of all sizes, it is an advanced system that provides complete business administration.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Princeton S.

  • Role: Public Sector
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

A complete financial recording solution

Likeliness to Recommend

10 /10

What differentiates Oracle E-Business Suite from other similar products?

Oracle EBS Financials is the most effective ERP tool for handling finances. It offers each component required to keep up a firm's financial operations. The product, which we recently upgraded to a newer edition, has taken care of our main accounting chores. Oracle has drawn criticism from some clients for being more challenging to use than rival systems like AX.

What is your favorite aspect of this product?

Implementations were usually stable despite specific data security issues. Because upgrades weren't thoroughly vetted, they feature a few minor flaws. P patches sometimes affect items that need to be specified explicitly in the patch. Excellent customer and people service consistently. Technical staff available to assist with product and future planning. We have successfully built several adaptations to solve any missing feature in this product, which has ultimately delivered on its promise.

What do you dislike most about this product?

The oracle alters things over time since it is mature. Sadly, Oracle is still using the outdated change management approach in light of how quickly the competition is growing. The whole suite consists of supplemental modules that must be configured to work as a single, integrated system. Any error won't result in the expected results.

What recommendations would you give to someone considering this product?

Good enterprise solution; however, setup cost more overall and took longer than expected. Within the first year of operation, unstable data volumes caused by corrupted or too large data volumes arise. The Account Payable package is lovely, and the AR, GL, and FX packages are top-notch. Inventory reports need to be changed right now for our business. The majority of changes originate from all accounts combined.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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