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What is Oracle PeopleSoft CRM?
Oracle's PeopleSoft applications are designed to address the most complex business requirements. They provide comprehensive business and industry solutions, enabling organizations to increase productivity, accelerate business performance, and provide a lower cost of ownership. PeopleSoft lowers the cost of ownership and improves delivered value through the ability to selectively adopt updates and changes. On premises or in the cloud, PeopleSoft is faster, cheaper, and easier to run and maintain. Customers are using these capabilities to delight users, lower operational costs, and respond quickly to changing business demands.
Company Details
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Oracle PeopleSoft CRM Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Oracle PeopleSoft CRM.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
94 Plan to Renew
84 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Oracle PeopleSoft CRM?
Pros
- Enables Productivity
- Trustworthy
- Fair
- Includes Product Enhancements
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Activity and Workflow Management
Customer Service Management
Analytics and Reporting
Marketing Management
Sales Management
Quote Contract and Proposal
Lead Management
Account and Contact Management
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Ease of Data Integration
Vendor Support
Ease of IT Administration
Business Value Created
Breadth of Features
Availability and Quality of Training
Ease of Implementation
Usability and Intuitiveness
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
Oracle PeopleSoft CRM Reviews
Javith H.
- Role: Information Technology
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Dec 2022
It’s good and easy one.
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
Easy integration and effective overview
What is your favorite aspect of this product?
Dashboard options
What do you dislike most about this product?
Too transparent data
What recommendations would you give to someone considering this product?
Effective CRM tool for finance
Pros
- Client's Interest First
- Friendly Negotiation
- Trustworthy
- Respectful
Please tell us why you think this review should be flagged.

Ayush D.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Dec 2022
Easy to use, Fantastic on premise product.
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
It provide multiple tools
What is your favorite aspect of this product?
They provide multiple tools for performing different tasks.
What do you dislike most about this product?
It's UI page is simple
What recommendations would you give to someone considering this product?
This product is End to end.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Charlie B.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2022
Excellent Sales and Marketing tool
Likeliness to Recommend
What differentiates Oracle PeopleSoft CRM from other similar products?
It's no secret that Oracle has long been the dominant force in the software industry. most likely older than I am, here! But when it comes to building a successful CRM, they are experts. I've had a great experience using Oracle CRM On Demand. I predict that you will be, too!
What is your favorite aspect of this product?
In terms of user-friendly formats and interfaces, Oracle is a standard in business software. Viewing and locating possibilities and quotes are made simple. the ability to modify reports to my needs. Viewing and locating possibilities and quotes are made simple. the ability to modify reports to my needs.
What do you dislike most about this product?
Some elements' designs could use improvement (drop-down menus, icons...) Instead of only being able to filter by account or opportunity, it would be wonderful to be able to filter by part number. Depending on the content requirements for various organizations within the out of box capabilities, the application tends to be busy for the ordinary user—more syncing of the CRMOD with our other tools/reports.
What recommendations would you give to someone considering this product?
It is ideal for managing numerous sales teams across numerous locations, and there are no restrictions on how it may be integrated with other systems, particularly Office365. is completely intuitive, encourages cooperation and teamwork, superior report generating and report modification, and information search agility (Opportunities and budgets)
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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