Oracle PeopleSoft CRM Logo Award Winner Product Badge
Oracle PeopleSoft CRM Logo Award Winner Product Badge
Oracle

Oracle PeopleSoft CRM

Composite Score
8.1 /10
CX Score
8.4 /10
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Oracle PeopleSoft CRM
8.1 /10

What is Oracle PeopleSoft CRM?

Oracle's PeopleSoft applications are designed to address the most complex business requirements. They provide comprehensive business and industry solutions, enabling organizations to increase productivity, accelerate business performance, and provide a lower cost of ownership. PeopleSoft lowers the cost of ownership and improves delivered value through the ability to selectively adopt updates and changes. On premises or in the cloud, PeopleSoft is faster, cheaper, and easier to run and maintain. Customers are using these capabilities to delight users, lower operational costs, and respond quickly to changing business demands.

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Awards & Recognition

Oracle PeopleSoft CRM won the following awards in the Customer Relationship Management - Enterprise category

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Oracle PeopleSoft CRM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Oracle PeopleSoft CRM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Oracle PeopleSoft CRM?

2% Negative
5% Neutral
93% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Fair
  • Includes Product Enhancements

Feature Ratings

Average 81

Collaboration

85

Activity and Workflow Management

83

Customer Service Management

83

Analytics and Reporting

82

Marketing Management

81

Sales Management

80

Quote Contract and Proposal

80

Lead Management

80

Account and Contact Management

79

Telephony and Call Center Management

79

Mobile

76

Vendor Capability Ratings

Average 81

Ease of Data Integration

84

Vendor Support

83

Ease of IT Administration

83

Business Value Created

83

Breadth of Features

82

Availability and Quality of Training

82

Ease of Implementation

82

Usability and Intuitiveness

81

Ease of Customization

81

Quality of Features

79

Product Strategy and Rate of Improvement

76

Oracle PeopleSoft CRM Reviews

Javith H.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

It’s good and easy one.

Likeliness to Recommend

8 /10

What differentiates Oracle PeopleSoft CRM from other similar products?

Easy integration and effective overview

What is your favorite aspect of this product?

Dashboard options

What do you dislike most about this product?

Too transparent data

What recommendations would you give to someone considering this product?

Effective CRM tool for finance

Pros

  • Client's Interest First
  • Friendly Negotiation
  • Trustworthy
  • Respectful

Ayush D.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2022

Easy to use, Fantastic on premise product.

Likeliness to Recommend

9 /10

What differentiates Oracle PeopleSoft CRM from other similar products?

It provide multiple tools

What is your favorite aspect of this product?

They provide multiple tools for performing different tasks.

What do you dislike most about this product?

It's UI page is simple

What recommendations would you give to someone considering this product?

This product is End to end.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Charlie B.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Excellent Sales and Marketing tool

Likeliness to Recommend

9 /10

What differentiates Oracle PeopleSoft CRM from other similar products?

It's no secret that Oracle has long been the dominant force in the software industry. most likely older than I am, here! But when it comes to building a successful CRM, they are experts. I've had a great experience using Oracle CRM On Demand. I predict that you will be, too!

What is your favorite aspect of this product?

In terms of user-friendly formats and interfaces, Oracle is a standard in business software. Viewing and locating possibilities and quotes are made simple. the ability to modify reports to my needs. Viewing and locating possibilities and quotes are made simple. the ability to modify reports to my needs.

What do you dislike most about this product?

Some elements' designs could use improvement (drop-down menus, icons...) Instead of only being able to filter by account or opportunity, it would be wonderful to be able to filter by part number. Depending on the content requirements for various organizations within the out of box capabilities, the application tends to be busy for the ordinary user—more syncing of the CRMOD with our other tools/reports.

What recommendations would you give to someone considering this product?

It is ideal for managing numerous sales teams across numerous locations, and there are no restrictions on how it may be integrated with other systems, particularly Office365. is completely intuitive, encourages cooperation and teamwork, superior report generating and report modification, and information search agility (Opportunities and budgets)

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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