Outreach Logo
Outreach Logo
Outreach Corporation

Outreach

Composite Score
8.0 /10
CX Score
7.9 /10
Category
Outreach
8.0 /10

What is Outreach?

Outreach gives sales leaders a complete picture of the entire sales cycle so they can increase deal velocity, pipeline conversion, and rep productivity. At the same time, sellers have all of the capabilities and insights they need to build pipeline, run meetings, navigate buying committees, and manage deals to close.

Company Details


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Awards & Recognition

Outreach won the following awards in the Sales Engagement Platforms category

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Outreach Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Outreach.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Outreach?

3% Negative
5% Neutral
92% Positive

Pros

  • Respectful
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 87

E-Mail Campaign Management

94

Workflow Automation

89

E-Mail Integration

88

Call Management

87

Sales Analytics

87

CRM Integration

87

Omnichannel Campaign Management

86

Dialer Integration

84

Pipeline Management

84

Next-Best-Action Recommendations

84

Internal Sales Collaboration

82

Vendor Capability Ratings

Average 81

Quality of Features

85

Business Value Created

85

Product Strategy and Rate of Improvement

84

Breadth of Features

84

Ease of Implementation

82

Ease of IT Administration

81

Ease of Data Integration

80

Ease of Customization

79

Availability and Quality of Training

79

Vendor Support

78

Usability and Intuitiveness

78

Outreach Reviews

Sarah S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Outreach is great, but not everything

Likeliness to Recommend

6 /10

What differentiates Outreach from other similar products?

Has a lot of reporting capabilities

What is your favorite aspect of this product?

A/B testing

What do you dislike most about this product?

Inability to make edits mid-sequence

What recommendations would you give to someone considering this product?

Make sure they help you come up with a process that works for your team

Pros

  • Trustworthy
  • Helps Innovate
  • Respectful
  • Fair

Cons

  • Less Efficient Service
  • Less Effective Service
  • Leverages Incumbent Status
  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Fantastic product

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Caring

Jacob P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Good tool for cadencing

Likeliness to Recommend

7 /10

What differentiates Outreach from other similar products?

Outreach is quick and easy to learn. Building sequences and managing tasks in the platform makes life a lot easier

What is your favorite aspect of this product?

Integration with other products like Salesforce and Gmail allow us to track leads

What do you dislike most about this product?

Not as easy to use as HubSpot SalesHub

What recommendations would you give to someone considering this product?

Highly recommend Outreach for SDR teams to manage prospects and cadences. Helps keep on top of leads and monitor activity

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Respectful

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