Outreach Logo
Outreach Logo
Outreach Corporation

Outreach

Composite Score
8.1 /10
CX Score
8.1 /10
Category
Outreach
8.1 /10

What is Outreach?

Outreach gives sales leaders a complete picture of the entire sales cycle so they can increase deal velocity, pipeline conversion, and rep productivity. At the same time, sellers have all of the capabilities and insights they need to build pipeline, run meetings, navigate buying committees, and manage deals to close.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Outreach won the following awards in the Sales Engagement Platforms category

Filter By

Outreach Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Outreach.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Outreach?

2% Negative
5% Neutral
93% Positive

Pros

  • Respectful
  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 87

E-Mail Campaign Management

93

Workflow Automation

89

E-Mail Integration

89

Sales Analytics

86

CRM Integration

86

Call Management

86

Pipeline Management

85

Dialer Integration

84

Omnichannel Campaign Management

83

Next-Best-Action Recommendations

82

Internal Sales Collaboration

82

Vendor Capability Ratings

Average 80

Business Value Created

84

Quality of Features

83

Breadth of Features

83

Product Strategy and Rate of Improvement

82

Ease of Implementation

82

Ease of IT Administration

80

Availability and Quality of Training

79

Ease of Data Integration

79

Ease of Customization

79

Usability and Intuitiveness

77

Vendor Support

77

Outreach Reviews

Pranoti H.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2025

Outreach Transformed Our Sales Engagement

Likeliness to Recommend

9 /10

What differentiates Outreach from other similar products?

Outreach stands out due to its advanced sequencing capabilities, deep integration with Salesforce, and intelligent analytics. The AI-powered insights help prioritize prospects and optimize messaging, which has directly improved our conversion rates. Compared to other tools, its user interface is more intuitive, and the platform supports true scalability for multi-touch, multi-channel campaigns. Its ability to automate repetitive tasks without losing personalization is a game-changer for any high-performing sales team.

What is your favorite aspect of this product?

Outreach's sequencing and automation features are by far the most valuable. They allow our sales team to execute personalized, multi-touch outreach at scale while maintaining consistency and timing across the entire funnel. The ability to A/B test messaging and track performance in real-time has significantly improved our conversion rates.

What do you dislike most about this product?

The reporting and analytics dashboard, while powerful, can feel a bit unintuitive at times and requires some onboarding to fully leverage. Additionally, occasional sync delays with Salesforce can impact real-time visibility if not closely monitored.

What recommendations would you give to someone considering this product?

Make sure to invest in proper onboarding and training to unlock the full value of the platform. Outreach is incredibly powerful when used to its potential, but the initial learning curve can be steep. Also, work closely with both your sales and marketing teams to align on sequencing strategy for best results.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Saves Time

Saurabh K.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2025

Efficient, Reliable and Scalable

Likeliness to Recommend

9 /10

What differentiates Outreach from other similar products?

Outreach Offers Powerful automation, smart workflows, and deep CRM integration to making Sales data, Outreach is faster and more effective than other tools and that's make a difference between outreach and other software.

What is your favorite aspect of this product?

The Smart automation helps save time, manage leads better, and ensure consistent follow-ups, and help manage leads effortless. these are my favorite aspect for the outreach software.

What do you dislike most about this product?

Earlier, the user interface was a bit complex, but there's a learning curve for new users.

What recommendations would you give to someone considering this product?

I will recommend to take time and explore the features, use automation wisely, and ensure your team is properly trained to get the most out of the platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Henry F.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Excellent Sales Process Automation tool.

Likeliness to Recommend

8 /10

What differentiates Outreach from other similar products?

This tool stands out from the competition thanks to its customizable features, outstanding user interface, and abundance of indispensable functionality.

What is your favorite aspect of this product?

One of my favorite things about Outreach is how simple and easy it is to use. Plus, their support team is fantastic, and they always respond quickly and efficiently to any problems that may arise. If your company engages in cold outreach, I highly recommend this platform as the best outbound tool I've used. Salespeople can pick it up quickly, and it comes with a ton of features you may disable or enable as you see fit. Daily users also love that they listen to customer feedback and implement it to make the platform even better.

What do you dislike most about this product?

About Outreach, I really can't think of anything bad to say. Their platform is top-notch, and they respond rapidly to customer concerns. You should be prepared to deal with technological challenges; nevertheless, their team diligently monitors these issues and keeps you informed of their progress in resolving them.

What recommendations would you give to someone considering this product?

The fact that it serves as an excellent email automation platform and excels at channel management with the use of its customizable task creation and prioritizing tools makes it an all-in-one solution for sales, which is why I highly suggest it.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Most Popular Outreach Comparisons