Paessler PRTG Logo
Paessler PRTG Logo
Paessler

Paessler PRTG

Composite Score
7.8 /10
CX Score
7.9 /10
Category
Paessler PRTG
7.8 /10

What is Paessler PRTG?

Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need is contained in PRTG, no additional downloads are required.

Company Details


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Awards & Recognition

Paessler PRTG won the following awards in the Network Monitoring - Enterprise category

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Paessler PRTG Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paessler PRTG.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paessler PRTG?

2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 83

Traffic Monitoring

88

Network Performance Management

87

Operational Dashboard

85

Network Reporting

83

Network Mapping

83

Network Analytics

83

Network Compliance Management

81

Network Environment Monitoring

80

Network Quality of Service

80

Vendor Capability Ratings

Average 79

Quality of Features

85

Ease of IT Administration

83

Ease of Customization

82

Business Value Created

81

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

79

Ease of Implementation

79

Breadth of Features

77

Vendor Support

76

Ease of Data Integration

76

Availability and Quality of Training

71

Paessler PRTG Reviews

Manuel I.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

deep monitoring of your network resources

Likeliness to Recommend

9 /10

What differentiates Paessler PRTG from other similar products?

The tool provides us with a wide range of sensors for various uses (monitoring of mail, network traffic and even local file servers) which is very helpful in terms of preventing anomalies in the IT infrastructure, other tools although they have the same functions have limitations in terms of the number of sensors and monitoring probes.

What is your favorite aspect of this product?

One of the aspects in which we have taken a striking advantage is the monitoring of email traffic through the SMTP protocol, due to the constant interaction with our users through the mail platform, we have detected attempts of intrusions through malicious emails which were detected in a timely manner and alerted thanks to the preconfigured alerts.

What do you dislike most about this product?

Unfortunately, the licensing is given by sensors and not by devices and this is reflected in the cost of the licensing.

What recommendations would you give to someone considering this product?

Data security provides confidence to any organization, based on this all IT infrastructure must be supported and protected by a robust and reliable platform that supports and monitors it against any external or internal eventuality, here PRTG comes into action that has a fairly large number of sensors available to the IT administrator to perform the corresponding work and thus ensure the proper performance of the network.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Jhon V.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

control, management and monitoring 24/7

Likeliness to Recommend

9 /10

What differentiates Paessler PRTG from other similar products?

PRTG Network Monitor has a variety of functions which are similar to a great extent to other products of the same nature, what differentiates PRTG is that in terms of hardware or IT infrastructure necessary for its operation and implementation it is zero, based on The cloud this tool is ideal for those organizations that do not have large data centers to host this type of tool, making it easy to implement.

What is your favorite aspect of this product?

The customization of panels according to the specific need is something to highlight, thanks to the remote probes and this function, real-time monitoring of our network can be carried out, visualizing critical points where the traffic converges.

What do you dislike most about this product?

For specific cases such as mail traffic monitoring (POP, SMTP, IMAP), bandwidth analysis in different nodes require specific knowledge to get the most out of the tool, which makes it exclusive for IT administration professionals.

What recommendations would you give to someone considering this product?

An excellent distribution and control of our network prevents loss of information, time and money; with PRTG it is possible to meticulously monitor the elements that make up our infrastructure, provide timely alerts in order to carry out corrective actions in a timely manner and prevent failures from proliferating.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marc v.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

old interface that wokes okay

Likeliness to Recommend

7 /10

What differentiates Paessler PRTG from other similar products?

Works well with specific network archetypes

What is your favorite aspect of this product?

does the job and is reliable

What do you dislike most about this product?

the have a complicated license structure which the organisation is not a fan of

What recommendations would you give to someone considering this product?

its not bad as long as it fits your structure and you are happy with the licensing model

Pros

  • Efficient Service
  • Effective Service
  • Acts with Integrity
  • Over Delivered

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Inspiring

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