Paessler PRTG Logo
Paessler PRTG Logo
Paessler

Paessler PRTG

Composite Score
7.8 /10
CX Score
7.9 /10
Category
Paessler PRTG
7.8 /10

What is Paessler PRTG?

Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need is contained in PRTG, no additional downloads are required.

Company Details


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Awards & Recognition

Paessler PRTG won the following awards in the Network Monitoring - Enterprise category

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Paessler PRTG Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paessler PRTG.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
91%
Negotiation and Contract:
84%
Conflict Resolution:
90%
Strategy & Innovation:
81%
Service Experience:
90%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paessler PRTG?

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2% Negative
4% Neutral
94% Positive

Pros

  • Enables Productivity
  • Reliable
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 83

Traffic Monitoring

88

Network Performance Management

87

Operational Dashboard

85

Network Reporting

83

Network Mapping

83

Network Analytics

83

Network Compliance Management

81

Network Environment Monitoring

80

Network Quality of Service

80

Vendor Capability Ratings

Average 79

Quality of Features

85

Ease of IT Administration

83

Ease of Customization

82

Business Value Created

81

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

79

Ease of Implementation

79

Breadth of Features

77

Vendor Support

76

Ease of Data Integration

76

Availability and Quality of Training

71

Paessler PRTG Reviews

Irakli G.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2020

Easy to use, but a bit pricey

Likeliness to Recommend

7 /10

What differentiates Paessler PRTG from other similar products?

Tons of sensors which you can add it automatically or create yourself.

What is your favorite aspect of this product?

May be some of very useful sensors are not added in this product. For example, BGP peering sensors are not exist (May be they are added in new versions, but I have doubt).

What do you dislike most about this product?

Probably, the price the quantity of sensors is a high.

What recommendations would you give to someone considering this product?

Easy to install, configure and maintain. I recommend PRTG Network Monitor.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Effective Service
  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2020

Works with minimal config, worth the price

Likeliness to Recommend

9 /10

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Respectful

Brian M.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2020

Great Network Monitoring product for a Cheap Price

Likeliness to Recommend

10 /10

What differentiates Paessler PRTG from other similar products?

Price. PRTG is low cost and easy to deploy.

What is your favorite aspect of this product?

Easy to setup and cheap to own.

What do you dislike most about this product?

Site/equipment hierarchy can be confusing.

What recommendations would you give to someone considering this product?

If you are looking for a basic cheap network monitoring solution PRTG is a must. The software provides may features of higher priced solutions and works across hundreds of devices.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Generous Negotitation

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