What is Paessler PRTG?
Monitor all systems, devices, traffic and applications of your IT infrastructure. Everything you need is contained in PRTG, no additional downloads are required.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
1
Since last award
95 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 84%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 81%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paessler PRTG?
Pros
- Enables Productivity
- Reliable
- Trustworthy
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Traffic Monitoring
Network Performance Management
Operational Dashboard
Network Reporting
Network Mapping
Network Analytics
Network Compliance Management
Network Environment Monitoring
Network Quality of Service
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Breadth of Features
Vendor Support
Ease of Data Integration
Availability and Quality of Training
Paessler PRTG Reviews
Georgios G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jan 2020
Ideal for small scale monitoring
Likeliness to Recommend
What differentiates Paessler PRTG from other similar products?
It has a multi tenant cloud platform with really nice GUI
What is your favorite aspect of this product?
Ease of maintenance and adding probes
What do you dislike most about this product?
Lack of hyperv cluster support on network sniffering (on virtual nics)
What recommendations would you give to someone considering this product?
Its ideal for a small enterprise (up to 1000 sensors) and you can run it on a Virtual Machine.
Pros
- Respectful
- Continually Improving Product
- Reliable
- Trustworthy
Cons
- Vendor Friendly Policies
- Inhibits Innovation
- Less Performance Enhancing
Please tell us why you think this review should be flagged.

Leandro M.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2021
'' Monitor all systems with PRTG the best ''.
Likeliness to Recommend
What differentiates Paessler PRTG from other similar products?
It is a powerful monitoring tool, it is reliable, easy to implement and operate, its cost is reasonable, it has excellent support, its graphical interface is quite clear and easy to understand, it uses SNMP, Netflow and SSH protocols in the monitoring processes, also its usability and effectiveness, its licensing model is based on sensors that facilitates the monitoring of complex systems.
What is your favorite aspect of this product?
- It is easy to use. - The process of adding or removing sensors is quite simple. - The flexibility of its license. - It offers a very compact automation system. - Its web user interface is modern. - It allows to analyze the network traffic through Flow protocols. - The alert notification system by e-mail or msm.
What do you dislike most about this product?
- Poor availability of troubleshooting tools, such as traceroute, real-time graphing and SNMP MID navigator among others. - Custom sensor configuration process is complex.
What recommendations would you give to someone considering this product?
The implementation of a good network monitoring system plays an extremely important role in business environments, because it allows you to keep your business running, avoid unexpected system crashes and failures that can be costly to repair, identify them in time and solve them on the fly before they become a chain problem, PRTG is an excellent solution for the management of supervision, control and monitoring of your networks and infrastructure because it is quite comprehensive and has all the necessary resources to meet your needs, I recommend it.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

David Felipe S.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted May 2021
"Powerful tool for monitoring enterprise networks"
Likeliness to Recommend
What differentiates Paessler PRTG from other similar products?
PRTG has unified monitoring, excellent analysis capabilities, which makes it easy to locate and identify system malfunctions or failures without wasting time, it is quite scalable and flexible, it is easy to use and customizable, its integration is fast and simple, it uses a sensor-based model and its control panel is user-friendly and easy to understand, it allows the grouping of devices, and its alerting system is powerful.
What is your favorite aspect of this product?
- It is easy to use. - Functionality and performance. - Provides immediate alerts. - The dashboard can be customized according to your needs. - Its graphics are easy to understand and look very good. - It allows to verify the data flow and to guarantee good quality and speed in the network. - Its cost is reasonable.
What do you dislike most about this product?
It takes a lot of work and time to set up custom sensors, and getting it to custom fit to monitor the respective process can be a challenge.
What recommendations would you give to someone considering this product?
PRTG is an excellent service-oriented tool for unified monitoring and management of networks and business infrastructure, easy to use, implement and manage, able to meet all the needs and requirements of control and supervision of any large or small environment, systems, services, devices, applications, network traffic and much more, is a very powerful, stable and scalable solution, with which you will always be informed of the status and operation of your network and systems at all times, allowing you to avoid downtime in production, the results of the implementation are really amazing.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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