Palo Alto Networks

Palo Alto Cortex XDR

Composite Score

8.5 /10

CX Score

8.8 /10

34 Reviews Write a Review

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What is Palo Alto Cortex XDR?

To stay ahead of fast-moving threats, you need AI-powered endpoint security that continuously learns new attack techniques. Cortex XDR™ offers protection that blocks all malware, exploits and fileless attacks to keep your endpoints safe

Company Details

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Awards & Recognition

Palo Alto Cortex XDR won the following awards in the Endpoint Detection & Response category

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2 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

9 Top Rated Capabilities

9 Top Rated Features

2024

Palo Alto Cortex XDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Palo Alto Cortex XDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

2
Since last award

93 Plan to Renew

3
Since last award

80 Satisfaction of Cost Relative to Value

3
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Palo Alto Cortex XDR?

0% Negative

5% Neutral

95% Positive

Pros

Trustworthy
Client Friendly Policies
Acts with Integrity
Efficient Service

Feature Ratings

Average 81

Whitelisting Blacklisting

Behavioural Analytics

Machine Learning

Intrusion Detection Prevention

Continuous Monitoring

Agent Efficiency

IOC Tools

Automated Threat Response

Malware Identification Accuracy

IOC Consumption

Task Prioritization

Vendor Capability Ratings

Average 81

Quality of Features

Breadth of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Vendor Support

Availability and Quality of Training

Also Featured in...

Extended Detection & Response

Score 9.0

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Endpoint Protection - Enterprise

Score 8.4

View Palo Alto Cortex XDR in this category (opens in a new tab)

Network Detection and Response

Score 8.1

View Palo Alto Cortex XDR in this category (opens in a new tab)

Threat Intelligence Platform

Score 7.9

View Palo Alto Cortex XDR in this category (opens in a new tab)

Palo Alto Cortex XDR Reviews

Raven P.

Role: Information Technology
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

XDR Redefined

Likeliness to Recommend

10 /10

What differentiates Palo Alto Cortex XDR from other similar products?

I like the fact that Cortex XDR integrated their endpoint detection (Traps) to the whole platform. This adds lateral movement protection across endpoint, network and cloud.

What is your favorite aspect of this product?

Administrator friendly! Provides great assistance to your security analysts. Our productivity is at high rate because of Cortex XDR.

What do you dislike most about this product?

Setup with other Palo Alto products sometimes takes time

What recommendations would you give to someone considering this product?

As Palo Alto is a leader in firewall, I believe they are a leader in incident and response as well so buying their product is definitely helpful.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Alon S.

Role: Consultant
Industry: Insurance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2022

One of the best solutions out there

Likeliness to Recommend

8 /10

What differentiates Palo Alto Cortex XDR from other similar products?

Centralised management interface and stability of client. Ease of use and amount of information provided from Endpoints. Cortex XDR also detects many threats by using behavioral analytics which is more accurate and allows you to prevent and isolate any risk before any damage is done.

What is your favorite aspect of this product?

The ability to configure it and know that it will auto update without needing regular input.

What do you dislike most about this product?

Cortex XDR does not allow exporting policies so it is more difficult to audit applied policies.

What recommendations would you give to someone considering this product?

Easy to use, give eyes on incidents and processes which are relevant. Integration with siem is easy and gives another way of incidents response

Pros

Continually Improving Product
Inspires Innovation
Appreciates Incumbent Status
Helps Innovate

Cons

Less Productive
Less Effective Service
Less Fair

Dinesh K.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2022

Easy to use, but a bit pricey.

Likeliness to Recommend

10 /10

What differentiates Palo Alto Cortex XDR from other similar products?

Leader in industry, but a bit costly, but feature wise very good

What is your favorite aspect of this product?

Clear visibility of threats

What do you dislike most about this product?

Cost of product is high

What recommendations would you give to someone considering this product?

Don't think go for it

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Palo Alto Cortex XDR

What is Palo Alto Cortex XDR?

Company Details

Need Assistance?

Awards & Recognition

Palo Alto Cortex XDR Ratings

90 Likeliness to Recommend

2 Since last award

93 Plan to Renew

3 Since last award

80 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Palo Alto Cortex XDR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Whitelisting Blacklisting Whitelisting and blacklisting of applications and websites that are either certified to be safe, or suspected to be malicious.

Behavioural Analytics Includes real-time dashboard visualizations, detailed & summary reporting on user behaviour.

Machine Learning Can provide deep behavioural insights.

Intrusion Detection Prevention Through event monitoring, the detection, countermeasure and prevention of possible security incidents or threats.

Continuous Monitoring Allows customers to select specific third parties which are continuously monitored, with alerts generated for significant changes in risk scores

Agent Efficiency Agents are lightweight and create few conflicts or performance impacts.

IOC Tools Full export capabilities are simple to execute.

Automated Threat Response Automatic response to threats.

Malware Identification Accuracy Malware identification and fingerprinting can provide extensive and deep indicators and analysis of malware detected.

IOC Consumption Ability to consume IOCs.

Task Prioritization Ability to assign a priority to tasks.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Also Featured in...

Extended Detection & Response

Endpoint Protection - Enterprise

Network Detection and Response

Threat Intelligence Platform

Palo Alto Cortex XDR Reviews

Raven P.

XDR Redefined

Likeliness to Recommend

Pros

Alon S.

One of the best solutions out there

Likeliness to Recommend

Pros

Cons

Dinesh K.

Easy to use, but a bit pricey.

Likeliness to Recommend

Pros

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Feature Ratings

Whitelisting Blacklisting

Behavioural Analytics

Machine Learning

Intrusion Detection Prevention

Continuous Monitoring

Agent Efficiency

IOC Tools

Automated Threat Response

Malware Identification Accuracy

IOC Consumption

Task Prioritization

Vendor Capability Ratings

Quality of Features

Breadth of Features

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

Ease of IT Administration

Vendor Support

Availability and Quality of Training