Palo Alto Networks

Palo Alto Cortex XDR

Composite Score

8.4 /10

CX Score

8.6 /10

48 Reviews Write a Review

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What is Palo Alto Cortex XDR?

To stay ahead of fast-moving threats, you need AI-powered endpoint security that continuously learns new attack techniques. Cortex XDR™ offers protection that blocks all malware, exploits and fileless attacks to keep your endpoints safe

Company Details

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Palo Alto Cortex XDR Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Palo Alto Cortex XDR.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

91 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Palo Alto Cortex XDR?

0% Negative

9% Neutral

91% Positive

Pros

Trustworthy
Fair
Acts with Integrity
Performance Enhancing

Feature Ratings

Average 85

System Hardening

Endpoint Detection and Response

Mac OS support

Cross Platform Support

Dynamic Malware Detection

Centralized Management Portal

Port and Device Control

Automated Remediation

Forensics

Ransomware Recovery and Removal

Application Containment Mechanisms

Vendor Capability Ratings

Average 81

Quality of Features

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Vendor Support

Also Featured in...

Extended Detection & Response

Score 9.0

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Endpoint Detection & Response

Score 8.5

View Palo Alto Cortex XDR in this category (opens in a new tab)

Network Detection and Response

Score 8.1

View Palo Alto Cortex XDR in this category (opens in a new tab)

Threat Intelligence Platform

Score 7.9

View Palo Alto Cortex XDR in this category (opens in a new tab)

Palo Alto Cortex XDR Reviews

Anson A.

Role: Consultant
Industry: Consulting
Involvement: Vendor Management and Renewal

Validated Review

Verified Reviewer

Submitted Jan 2025

Features are Top-Notch!

Likeliness to Recommend

8 /10

What differentiates Palo Alto Cortex XDR from other similar products?

It has amazing features that are user-friendly. it combines traditional endpoint detection & response capabilities with network traffic analysis.

What is your favorite aspect of this product?

Below are the key features that I like the most: 1. Threat detection & prevention 2. Automated response 3. Incident Investigation

What do you dislike most about this product?

1. Complex initial setup 2. Steep learning 3. Pricing can be higher

What recommendations would you give to someone considering this product?

Palo Alto Cortex XDR is a powerful & versatile security solution. It provides advanced threat detection, automated response and integration across multiple environments

Pros

Continually Improving Product
Performance Enhancing
Inspires Innovation
Friendly Negotiation

Matthew M.

Role: Information Technology
Industry: Healthcare
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Aug 2024

Wonderful product for threat and detection.

Likeliness to Recommend

10 /10

What differentiates Palo Alto Cortex XDR from other similar products?

I am not sure.

What is your favorite aspect of this product?

The overall product and graphics

What do you dislike most about this product?

The price of the product

What recommendations would you give to someone considering this product?

If you can afford it, go for it.

Pros

Helps Innovate
Efficient Service
Effective Service
Inspires Innovation

Cons

Less Transparent
Security Frustrates
Less Generous

Alejandro R.

Role: Information Technology
Industry: Telecommunications
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Could be better, sometimes it doesn't block threat

Likeliness to Recommend

7 /10

What differentiates Palo Alto Cortex XDR from other similar products?

Its GUI interactive

What is your favorite aspect of this product?

It's easy to use, it has many course to get involved

What do you dislike most about this product?

Not secure at all

What recommendations would you give to someone considering this product?

There better solutions out there

Pros

Unique Features
Client's Interest First
Continually Improving Product
Performance Enhancing

Cons

Inhibits Innovation
Less Reliable
Wastes Time

Palo Alto Cortex XDR

What is Palo Alto Cortex XDR?

Company Details

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Awards & Recognition

Palo Alto Cortex XDR Ratings

89 Likeliness to Recommend

1 Since last award

91 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Palo Alto Cortex XDR?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

System Hardening Automated vulnerability patching and vulnerability assessment.

Endpoint Detection and Response Active threat detection that remediates against known and unknown malware and malicious activities, leveraging machine learning techniques.

Mac OS support Endpoint security support to identify and block threats on Mac workstations.

Cross Platform Support Includes the variety of client devices and operating systems supported by the solution.

Dynamic Malware Detection Heuristics are applied to files to identify similarities with known malware and block it.

Centralized Management Portal Includes multiple client management, push install capability, comprehensive policies for different groups, and active directory integration and synchronization.

Port and Device Control Includes USB encryption and endpoint data loss prevention.

Automated Remediation Automate remediation of alerts due to exceeding defined thresholds e.g. trigger scripts to address low disk space alerts.

Forensics Includes the ability provide full visibility in an easy-to-understand display of what happened on an endpoint during an attack in (near) real-time.

Ransomware Recovery and Removal Recover files removed and/or encrypted by ransomware.

Application Containment Mechanisms Includes cloud based protection, sandboxing, and local containerization.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Extended Detection & Response

Endpoint Detection & Response

Network Detection and Response

Threat Intelligence Platform

Palo Alto Cortex XDR Reviews

Anson A.

Features are Top-Notch!

Likeliness to Recommend

Pros

Matthew M.

Wonderful product for threat and detection.

Likeliness to Recommend

Pros

Cons

Alejandro R.

Could be better, sometimes it doesn't block threat

Likeliness to Recommend

Pros

Cons

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1
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Feature Ratings

System Hardening

Endpoint Detection and Response

Mac OS support

Cross Platform Support

Dynamic Malware Detection

Centralized Management Portal

Port and Device Control

Automated Remediation

Forensics

Ransomware Recovery and Removal

Application Containment Mechanisms

Vendor Capability Ratings

Quality of Features

Availability and Quality of Training

Breadth of Features

Ease of IT Administration

Business Value Created

Ease of Customization

Product Strategy and Rate of Improvement

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Vendor Support