PandaDoc CPQ Logo
PandaDoc CPQ Logo
PandaDoc Inc

PandaDoc CPQ

Composite Score
7.6 /10
CX Score
8.1 /10
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In Partnership With SelectHub

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Category
PandaDoc CPQ
7.6 /10

What is PandaDoc CPQ?

PandaDoc’s CPQ software makes your quoting process smarter and more convenient for your sales reps and your customers. PandaDoc’s CPQ software allows sales reps to automatically pull together services and products from their CRM which ensures more accurate data, reduces errors, and allows reps to spend more time closing deals.

Company Details

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Awards & Recognition

PandaDoc CPQ won the following awards in the Configure, Price, Quote category

PandaDoc CPQ Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on PandaDoc CPQ.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love PandaDoc CPQ?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 81

Reporting and Analytics

95

Renewal Management

92

Product and Service Configuration

89

Workflow & Approvals

84

Application Integration

84

Quote Development and Administration

83

Visual Configuration

81

Multi Currency

77

Rules Engine

77

Catalog Management

77

Discounting Management

76

Vendor Capability Ratings

Average 85

Ease of Implementation

91

Quality of Features

90

Availability and Quality of Training

89

Business Value Created

87

Usability and Intuitiveness

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

84

Breadth of Features

84

Ease of Customization

83

Vendor Support

81

Ease of IT Administration

71

PandaDoc CPQ Reviews

Stephanie B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

PandaDoc has been of great help to our company.

Likeliness to Recommend

9 /10

What differentiates PandaDoc CPQ from other similar products?

Obtaining finished and "done" transactions. We can rapidly submit my agreements using PandaDoc, he signs them, and everything is secure. Normally, we would have to send faxes and scans back and forth, but this is much faster. The simplicity of completing and signing paperwork at a low cost. It is quite simple for end users to sign papers. Previous services were more difficult for customers to utilize. We used to send PDF copies of documents to fill out, which were extremely difficult to recover.

What is your favorite aspect of this product?

It works quickly and is simple for me and my clients to utilize when signing paperwork. This saves a significant amount of time and energy. They also listen to user comments and have a strong community of users that recommend modifications. The process for documents is also good. Contact saving makes it very simple to send several papers to the same individuals in the future.

What do you dislike most about this product?

I'd still want to see some fundamental features added. Limiting the usage of email forms in particular, as this has a direct impact on our bill. My major issue would be solved if forms could only be used once per email address. I've utilized several integrations that haven't gone as well as I'd like, but I believe this was due to my fault more than PandaDoc. It's ideal for use as a signature tool.

What recommendations would you give to someone considering this product?

This program was quite beneficial to us, and the connectors made it even better: it works with my CRM, email system, and accounting software. We are now working more efficiently.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Antonio G.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

We manage customer documents quickly and securely

Likeliness to Recommend

9 /10

What differentiates PandaDoc CPQ from other similar products?

With this software, you can quickly create documents in real time using visual design tools. Helps you quickly create quotes and invoices that include logos, designs, structures and more. This is software that not only centralizes all customer documents into one system, but also integrates Office to create documents and create customer databases, making it easier to work with. Undoubtedly, this software can create documents automatically and error-free, which can save you a lot of time when posting documents and improve the performance of other activities in your company, which is a huge investment.

What is your favorite aspect of this product?

It has numerous adjustable templates that allow us to transcribe documents more quickly and accurately owing to the questions that the system previously asked. It also supports batch processing, which allows you to produce files with the same format while altering only a few details. It includes easily adjustable templates and document templates for managing client documents in real time. It also supports document digitalization through its scanner, as well as the production and verification of electronic signatures. Allows for the storing and categorization of all client documents, such as invoices and letters.

What do you dislike most about this product?

For the development of the template, the system has requested me to provide data that I had already entered. It takes a long time to develop new templates and preserve them for future papers because the procedure isn't as quick as I'd like it to be. We've encountered issues with chat and messaging since messages aren't sent in real time and take a long time to send. Some of the bulk emails we send wind up in the spam folder, making it nearly difficult for the client to read them.

What recommendations would you give to someone considering this product?

This program is great for all businesses, regardless of size, because it will assist you in keeping client document management in total order, from your database to the papers provided. We have enjoyed it and have had few failures, therefore we strongly suggest it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Dominique B.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Excellent editor with a document signature option.

Likeliness to Recommend

9 /10

What differentiates PandaDoc CPQ from other similar products?

The key issue I'm addressing is how to manage a complex paperwork process while also minimizing the time it takes to finish all of the paperwork. Virtual signatures, questions and answers, and, of course, the interchange and transmission of papers internally and to clients are some of the benefits I have gotten. It is mostly used for business-to-business transactions and contracts. It also makes it simple to transmit critical data to papers. Furthermore, the templates are excellent and simple to modify.

What is your favorite aspect of this product?

PandaDoc enables me to rapidly and securely generate, transmit for signatures, and receive client documents. I like being able to easily handle client information with two platforms that do the majority of the work for me. They employ modular solutions that are simple to use and administer. You may virtually sign the document with several participants, and you can also define the order in which participants must sign one after the other.

What do you dislike most about this product?

Because I dislike the automatic expiration of papers, I must resubmit each one. The document will most likely expire, but you have the option to resend it. The biggest disadvantage I can think of is the presenting structure. Cover pages are simple to create, while content pages are sometimes difficult to handle. I used to enjoy the live chat feature that PandaDoc used to provide but no longer does. Some concerns are minor and may be fixed quickly with the assistance of a live person, while others are too urgent to send a ticket.

What recommendations would you give to someone considering this product?

When PandaDoc is connected with another CRM system, it makes the document generating process more easier and faster. For document collaboration, electronic signatures, forms and other documentation duties I use Pandadoc. Use the assistance that is provided to you; they will answer any questions you have and show you and your team how to use all of the product's capabilities.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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