In Partnership With SelectHub
What is Paycom?
Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s employee-first technology leverages AI and full-solution automation to streamline processes and drive efficiencies in a truly single database, providing a seamless experience for Paycom’s clients and their employees. With its industry-first AI engine, IWant, Paycom provides instant and accurate access to employee data without having to navigate or learn the software.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Security Protects
- Client's Interest First
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
Direct Deposit
HR Systems Interface
Tax Form Preparation
Benefits Calculation
Accounting Systems Interface
Taxation Deduction
Vacation and Leave Tracking
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Breadth of Features
Quality of Features
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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Paycom x Waukegan Park District: Making HR and Payroll a Walk in the Park
Paycom Reviews
peace A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Features are great.
Likeliness to Recommend
What differentiates Paycom from other similar products?
Great UI and Ux. Easy to use and customize. Individual goal setting and performance tracking.
What is your favorite aspect of this product?
Publishing to social medial function is supported. Notification sending and receiving is a great feature. User onboarding is highly enabled and easy
What do you dislike most about this product?
Customer service is not quite good. Installation and setting up is hectic.
What recommendations would you give to someone considering this product?
This is the best application and tool for performance and employee management and hence its required for great workflow.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Mboyo G.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Oct 2022
Great Product!!
Likeliness to Recommend
What differentiates Paycom from other similar products?
It is easy to pay online payments
What is your favorite aspect of this product?
It is easy to integrate with other applications. Therefore, it becomes easy to manage transactions and employee payments and state taxes.
What do you dislike most about this product?
costly for small enterprises sometimes the software lags
What recommendations would you give to someone considering this product?
A great product especially in payroll management, tax calculations and reporting. I highly recommend this product.
Pros
- Helps Innovate
- Efficient Service
- Caring
- Respectful
Please tell us why you think this review should be flagged.
Rosario M.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2022
Paycom frees us from tedious payroll tasks
Likeliness to Recommend
What differentiates Paycom from other similar products?
We have been using this software for a long time to keep our employees' payroll up to date, and we are very satisfied with the features and tools they are always adding with each update. You can perform overtime calculations, deductions for absences, benefit payments and much more, with no errors and almost automatically. In addition to having tools for tracking employee tasks, which helps us monitor their performance.
What is your favorite aspect of this product?
The time, attendance and absence management is really valuable for me, as it is very easy to use and intuitive, which allows me to get the job done faster. I don't need to pass the data to an Excel file and make separate calculations, because the system joins everything at the same time to make a general payroll calculation if I request it. A feature that has also been helpful is that employees can view their pay, hours worked, absences and attendance online.
What do you dislike most about this product?
Some employees report glitches when logging into their personal profile, but Paycom's technical team helped us resolve that situation. If I need to make payments individually, it is a much more manual process than if I were to do it in batch. I can't think of anything else to say, for us the system works just as we need it to, it's excellent.
What recommendations would you give to someone considering this product?
It is a comprehensive system that allows employees to make changes and take responsibility for their own information. The system is very powerful in every skill we have tested! The report authors are very helpful. Using the talent management section was the best decision we have made. I would say that no matter the size of your organization, they can take care of you. Their system is robust and there are no links to click from one site to another. It stays in the same system for everything and the information flows seamlessly.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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