Paycom Logo Award Winner Product Badge
Paycom Logo Award Winner Product Badge
Paycom

Paycom

Composite Score
8.2 /10
CX Score
8.4 /10

What is Paycom?

Paycom revolutionizes HR and payroll with fully automated, employee-first technology. Built in our single database, Paycom tools are designed to work together, streamlining performance and communication for a continuous flow of automation systemwide. This helps maintain data integrity and allows for uninterrupted management of the employee life cycle, from hiring to offboarding and every process in between. Recognized globally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally. We create easy-to-use HR and payroll technology to simplify life for employees and free up HR to focus on business initiatives moving the needle.

Company Details

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Awards & Recognition

Paycom won the following awards in the Payroll category

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

2
Since last award

94 Plan to Renew

86 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

3% Negative
4% Neutral
93% Positive

Pros

  • Friendly Negotiation
  • Security Protects
  • Client's Interest First
  • Generous Negotitation

Feature Ratings

Average 85

Compensation Management

87

Time and Attendance

86

Direct Deposit

86

HR Systems Interface

85

Benefits Calculation

85

Tax Form Preparation

85

Accounting Systems Interface

83

Taxation Deduction

83

Vacation and Leave Tracking

83

Retirement Plan Tracking

81

Self Service Portal

80

Vendor Capability Ratings

Average 83

Ease of Data Integration

85

Ease of Implementation

85

Breadth of Features

85

Quality of Features

84

Business Value Created

84

Ease of IT Administration

83

Availability and Quality of Training

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Vendor Support

81

Ease of Customization

79

Paycom Reviews

Stephanie B.

  • Role: Industry Specific Role
  • Industry: Recreation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Wonderful, user friendly product.

Likeliness to Recommend

9 /10

What differentiates Paycom from other similar products?

Paycom offers a scheduling feature, and also is compatible with our existing feature to allow a smooth integration.

What is your favorite aspect of this product?

Wonderful, user friendly product. Easy to self teach, we have a lot of younger employees so this a great system for them to learn on.

What do you dislike most about this product?

I have not had a lot of experience with their customer service, and nothing else of the product is disagreeable.

What recommendations would you give to someone considering this product?

None that I can think of.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Calvin G.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

Paycom is different because with just one log in employees enter and manage their own HR and payroll data.

What is your favorite aspect of this product?

My favorite aspect about Paycom is that information flows well and that all the people working there are amicable and ready to help.

What do you dislike most about this product?

There is nothing to dislike about Paycom as it is just amazing.

What recommendations would you give to someone considering this product?

My recommendations would be that Paycom allows information flow seamlessly across its cutting-edge software hence simplifying life for you and your workforce.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Amy H.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Fantastic Product

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

User friendly when it comes to reports. You always get a person on the phone when you need them, you arent sent through some endless phone tree just to leave a message and not get called back for 24 to 48 hours.

What is your favorite aspect of this product?

My favorite is the Employee Self Service for our employees.

What do you dislike most about this product?

Nothing I can think of

What recommendations would you give to someone considering this product?

You will be walked through the whole process and not left to just figure it out.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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