

In Partnership With SelectHub

What is Paycom?
Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s employee-first technology leverages AI and full-solution automation to streamline processes and drive efficiencies in a truly single database, providing a seamless experience for Paycom’s clients and their employees. With its industry-first AI engine, IWant, Paycom provides instant and accurate access to employee data without having to navigate or learn the software.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Security Protects
- Client's Interest First
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
Direct Deposit
HR Systems Interface
Tax Form Preparation
Benefits Calculation
Accounting Systems Interface
Taxation Deduction
Vacation and Leave Tracking
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Breadth of Features
Quality of Features
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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Unnecessary Action Hero — Episode 6: Professional Help
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Built for Health Care: Paycom x Dominion Care
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Paycom x LAFC: Building a Legacy With Winning Tech
Introducing IWant: Paycom’s Command-Driven AI Engine
Paycom x Waukegan Park District: Making HR and Payroll a Walk in the Park
Paycom Reviews
Matt L.
- Role: Human Resources
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Jan 2023
Best HRIS for Payroll Service
Likeliness to Recommend
What differentiates Paycom from other similar products?
The transition for workers is smooth. The system offers a great deal of customization for handling routine payroll and human resource tasks. I appreciate being able to get things done on the fly by using my mobile device. In particular, signing off on time sheets. Furthermore, mobile devices make it simple to request and manage time off.
What is your favorite aspect of this product?
The ease of processing payroll and placing as much of the onus for exactness back on the employee. The entire process was presented clearly and without any hiccups. Worker satisfaction and reaction have been fantastic. All levels of management, as well as our HR staff, have profited from the new system.
What do you dislike most about this product?
When it comes to configuring the system's internal processes and procedures, the client side's extensive customization choices can be overwhelming. More development is required for the ATS.
What recommendations would you give to someone considering this product?
It became considerably simpler to run reports and get the precise data that was required. Nothing at all went wrong throughout our setup or implementation.
Pros
- Unique Features
- Efficient Service
- Saves Time
- Transparent
Please tell us why you think this review should be flagged.
Patrick W.
- Role: Operations
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jan 2023
Ideal tool for managing everything
Likeliness to Recommend
What differentiates Paycom from other similar products?
My old tool has a horrible payroll system, a complete lack of customer service, and then attempting to create a new payroll system with a deadline were the root causes of my problem. With Paycom, all problems were handled easily and effectively. It resolves all of my problems and works admirably for us.
What is your favorite aspect of this product?
When I phoned Paycom, Dylan Platt answered the phone. He was huge assistance throughout the whole thing. Setting up the application was much easier than I had anticipated. In addition to helping me with my Paycom questions, Dylan was kind and kind when I had concerns about my state taxes. He made sure I confirmed his claims by looking into them further.
What do you dislike most about this product?
Nothing that I can think of that I despise. Customer service has always helped me handle my payroll when I've contacted them. I've been guided through the process when I've had queries about how to add vacation or sick time. It is really beneficial for everyone.
What recommendations would you give to someone considering this product?
Paycom assisted me in sorting out the challenging problem at hand. She was amiable but also authoritative. Regarding Paycom, I adore the reports because they are simple to access and find. And I'd like to suggest this fantastic tool to everyone looking for a simple method to handle challenging circumstances.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Trustworthy
Please tell us why you think this review should be flagged.
Gabriel S.
- Role: Finance
- Industry: Retail
- Involvement: End User of Application
Submitted Jan 2023
Highly satisfy our various company needs
Likeliness to Recommend
What differentiates Paycom from other similar products?
It was simple to switch payroll providers mid-year thanks to Paycom and Sales Rep John Kolb. Overall, I am saving time and am more certain that everything is accurate. Additionally, it aids me in maintaining my tax commitments so that I don't have to make a single sizable payment when taxes are due.
What is your favorite aspect of this product?
From start to finish, he ensured that everything went as planned. The information was accurate, and the Paycom system was simple to use. Throughout the Payroll Run, Heidi was accessible for any inquiries or problems. I like all of its features. It helped me throughout my whole business experience and I don't have any problems while using it.
What do you dislike most about this product?
It would be lovely if Paycom could collect and pay child support, but that would probably add another expense to this great payroll. Due to lower costs and excellent work, after the cost factor has been resolved, its customer base will grow.
What recommendations would you give to someone considering this product?
Effectively and successfully helped us in our time. Azhara was great to deal with and talk to; she completely and completely resolved every problem I had, which allowed my day to go on wonderfully. And I hope you give it a shot and improve your day.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Caring
Please tell us why you think this review should be flagged.
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