In Partnership With SelectHub
What is Paycom?
Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s employee-first technology leverages AI and full-solution automation to streamline processes and drive efficiencies in a truly single database, providing a seamless experience for Paycom’s clients and their employees. With its industry-first AI engine, IWant, Paycom provides instant and accurate access to employee data without having to navigate or learn the software.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
92 Plan to Renew
1
Since last award
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Continually Improving Product
- Respectful
- Friendly Negotiation
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Management (DMS) Capabilities
Self-Service Applicant Portal
Reporting and Analytics
Employee Record
Workforce Planning
Benefits Administration
Payroll Administration
Talent Management
Time and Attendance
Talent Acquisition
Position Management
Vendor Capability Ratings
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Ease of Customization
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Introducing IWant: Paycom’s Command-Driven AI Engine
Paycom x Waukegan Park District: Making HR and Payroll a Walk in the Park
Paycom Reviews
Timothy H.
- Role: Operations
- Industry: Media
- Involvement: End User of Application
Submitted Feb 2023
Paycom helped us pay and track our staff
Likeliness to Recommend
What differentiates Paycom from other similar products?
Our company culture has been transformed by centralizing all HR and policy information in one place. As soon as we can confirm that all employees have access to the policy material, we can have them sign off on having read it.
What is your favorite aspect of this product?
Employees might be swiftly located or filtered for their specific manager's or department's needs using the comprehensive search feature. The capability of editing many files at once in a batch was likewise simple to implement. While we were allowed to change providers, we used Paycom to pay our staff and keep track of their numbers reasonably well.
What do you dislike most about this product?
Because of the epidemic, we have had trouble summoning assistance for some of the unused modules we continue to pay for. We are pleased with the modules we are now utilizing and expect to receive the funding required to deploy the remaining modules in the not-too-distant future.
What recommendations would you give to someone considering this product?
Management of compensation. We have modules that aren't being utilized to their full potential, yet we're still being charged for them. Inconveniently, we have had a hard time locating a technician to come out and install it.
Pros
- Enables Productivity
- Helps Innovate
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.
Diana M.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Feb 2023
Has client interest at hand
Likeliness to Recommend
What differentiates Paycom from other similar products?
Human resource features in the tool is what makes the tool more effective efficient and thus shine against its rival. One of the best features are the talent management, payroll and time and workforce management. You are able to know how your staffs are performing and how they are reporting to work each and everyday. It also has a database that helps to record and store staffs data. When hiring the tool has a feature that allows you to background check the staff for any negative listing.
What is your favorite aspect of this product?
The ease of use and how the dashboard is intuitive. The feature that allows you to conduct background check for negative listing which ensures that you will not hire a negative listed people.
What do you dislike most about this product?
Let me say for the time i have used the tool, no bad or negativity so far
What recommendations would you give to someone considering this product?
Human resource and payroll management should no longer be a hustle. Its worth the cost
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Virginia P.
- Role: Information Technology
- Industry: Utilities
- Involvement: End User of Application
Submitted Jan 2023
Features rock.
Likeliness to Recommend
What differentiates Paycom from other similar products?
Great for payroll tracking and auditing. Allows users to publish to social media. Prevents duplicate entry of data.
What is your favorite aspect of this product?
A lot of built in functionalities and features. Automated tracking and reporting through scheduling. Ease of learning and usage.
What do you dislike most about this product?
No easy for first time users to learn.
What recommendations would you give to someone considering this product?
Great application for employee tracking and management.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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