In Partnership With SelectHub
What is Paycom?
Paycom revolutionizes HR and payroll with fully automated, employee-first technology. Built in our single database, Paycom tools are designed to work together, streamlining performance and communication for a continuous flow of automation systemwide. This helps maintain data integrity and allows for uninterrupted management of the employee life cycle, from hiring to offboarding and every process in between. Recognized globally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally. We create easy-to-use HR and payroll technology to simplify life for employees and free up HR to focus on business initiatives moving the needle.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Paycom.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
91 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Continually Improving Product
- Respectful
- Friendly Negotiation
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Management (DMS) Capabilities
Self-Service Applicant Portal
Reporting and Analytics
Employee Record
Workforce Planning
Benefits Administration
Payroll Administration
Talent Management
Time and Attendance
Talent Acquisition
Position Management
Vendor Capability Ratings
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Ease of Customization
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Paycom Reviews
Douglas S.
- Role: Human Resources
- Industry: Consulting
- Involvement: IT Leader or Manager
Submitted Jan 2023
Full HR Management
Likeliness to Recommend
What differentiates Paycom from other similar products?
Ease of use, single source of trust for all things HR.
What is your favorite aspect of this product?
Ease of implementation and training.
What do you dislike most about this product?
N/A...meets business needs.
What recommendations would you give to someone considering this product?
Establish clear requirement prior to sourcing, do a side by side comparison with other systems...you'll find Paycom is the right selection.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Charles C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2022
Excellent application that allows flexibility.
Likeliness to Recommend
What differentiates Paycom from other similar products?
Before using Paycom, we were using a fairly well known online company to do our payroll and we were having a lot of problems, it is used for payroll, time and attendance, resource allocation.
What is your favorite aspect of this product?
The system is easy to use Fluid comprehensive platform, allows us to perform Talent Acquisition, job posting and candidate search, It can be adapted and added to your special needs, it has Quick Customer Service Response.
What do you dislike most about this product?
Tends to change feature appearances frequently, Passwords need to be changed too often.
What recommendations would you give to someone considering this product?
Is a system to work and make you feel good from the first moment explains everything you can do, From applicant tracking, where you post a job online and automatically hire the person and do not have to re-enter the information
Pros
- Enables Productivity
- Effective Service
- Client Friendly Policies
- Fair
Please tell us why you think this review should be flagged.
Sarah C.
- Role: Human Resources
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Nov 2022
Great for Payroll & Payroll Reporting
Likeliness to Recommend
What differentiates Paycom from other similar products?
Agents are always friendly and understanding; they have been through similar experiences and can help me work through problems without making me feel insane. Even though I may come across that way at first, I've found that talking to them is like talking to a therapist, and I always feel better afterward. Since I've been studying PayCom for the past few years, this sort of thing rarely occurs. When it occurs, however, it rocks my world.
What is your favorite aspect of this product?
The system is straightforward and gives users access to everything they need in one spot to be set up smoothly, benefiting both businesses and workers. While there is room for improvement, the ATS does serve its purpose. Paycom is a comprehensive human resources and payroll system that I also use for employee training, time tracking, and benefits administration. All the incentives necessary for a thriving workplace are built into this framework.
What do you dislike most about this product?
I recently switched representation, and while my new lawyer has been out of the office for the past two weeks, at least someone has been monitoring her emails. Getting back to me when I contact them via phone or email, even if someone else is assisting with my issue.
What recommendations would you give to someone considering this product?
Paycom is used for payroll, time tracking, employee scheduling, and performance reviews. Our client representative is quick to resolve any little problems that may arise. This payroll system is user-friendly and produces high-quality reports. A wonderful feature would be to have the principal supervisor and timesheet information pre-populated when a new employee is added. Superb customer service reps can make or break a company.
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Continually Improving Product
Please tell us why you think this review should be flagged.
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