Paycom Logo
Paycom Logo
Paycom

Paycom

Composite Score
7.4 /10
CX Score
7.4 /10
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Paycom
7.4 /10

What is Paycom?

Paycom revolutionizes HR and payroll with fully automated, employee-first technology. Built in our single database, Paycom tools are designed to work together, streamlining performance and communication for a continuous flow of automation systemwide. This helps maintain data integrity and allows for uninterrupted management of the employee life cycle, from hiring to offboarding and every process in between. Recognized globally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally. We create easy-to-use HR and payroll technology to simplify life for employees and free up HR to focus on business initiatives moving the needle.

Company Details

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Awards & Recognition

Paycom won the following awards in the Human Capital Management - Enterprise category

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Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

91 Plan to Renew

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

9% Negative
7% Neutral
84% Positive

Pros

  • Continually Improving Product
  • Respectful
  • Friendly Negotiation
  • Security Protects

Feature Ratings

Average 80

Document Management (DMS) Capabilities

88

Self-Service Applicant Portal​

88

Reporting and Analytics

88

Employee Record

83

Workforce Planning

82

Benefits Administration

82

Payroll Administration

82

Talent Management

82

Time and Attendance

80

Talent Acquisition

79

Position Management

79

Vendor Capability Ratings

Average 80

Breadth of Features

86

Ease of IT Administration

84

Quality of Features

81

Ease of Implementation

81

Business Value Created

81

Product Strategy and Rate of Improvement

81

Ease of Data Integration

80

Availability and Quality of Training

80

Usability and Intuitiveness

79

Vendor Support

76

Ease of Customization

74

Paycom Reviews

Billy R Parsons, M.

  • Role: C-Level
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Comprehensive & Customizable "All-in-One" Solution

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

Paycom is a single database solution that meets every need to support the employee life cycle for any organization. Its highly customizable platform allows every company to meet its own unique needs. It works very well right "out of the box" but has so many different options that it can be tuned to meet very specific demands and requirements. Paycom is also extremely feature rich that include extra functions not normally found in an HRIS/Payroll platform such as expense management, geofencing, survey creation, etc.

What is your favorite aspect of this product?

The ability to customize each module in hundreds of ways to meet USDP's very specific requirements and needs.

What do you dislike most about this product?

In order to fully integrate this solution to meet every need or want a good amount of time will be necessary. Also, intimate knowledge of Paycom does take time but is still worth the effort.

What recommendations would you give to someone considering this product?

Research how flexible and customizable this platform is and look at how easily its many features can replace the multiple programs and services that you may already be using that are cobbled together through data bridges and exports. Paycom allows for seamless transition of information for the entire employee experience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Muhammad Sadequl I.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Paycom is all in one software in HR sector!

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

The Payroll features of Paycom is very much established than that of other similar software's I used. It's compensation management program is simply top notch. It's very much beneficial in benefits calculation as well.

What is your favorite aspect of this product?

The vast and amazing features of Paycom is really helpful in many ways. Like workforce Planning feature, Administration management features, and most of all Payroll managements are well established features of all. It will ease your burden totally. Time and Attendance management is also an amazing feature of Paycom as well.

What do you dislike most about this product?

Nothin at all. All the features are well set up and well managed.

What recommendations would you give to someone considering this product?

It is simply best HR management software I have ever used. And it's price is also well acceptable and not costly a bit. All the features are just workable fully.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Melissa F.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Paycom gave high prices and false promises

Likeliness to Recommend

5 /10

What differentiates Paycom from other similar products?

They are a single sign on service.

What is your favorite aspect of this product?

Single sign on

What do you dislike most about this product?

Increasing costs and poor service.

What recommendations would you give to someone considering this product?

Look at isolved instead of Paycom.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Client Friendly Policies
  • Unique Features

Cons

  • Less Effective Service
  • Wastes Time
  • Vendor's Interest First

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