
In Partnership With SelectHub

What is Paycom?
Paycom revolutionizes HR and payroll with fully automated, employee-first technology. Built in our single database, Paycom tools are designed to work together, streamlining performance and communication for a continuous flow of automation systemwide. This helps maintain data integrity and allows for uninterrupted management of the employee life cycle, from hiring to offboarding and every process in between. Recognized globally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally. We create easy-to-use HR and payroll technology to simplify life for employees and free up HR to focus on business initiatives moving the needle.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Paycom.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
91 Plan to Renew
79 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+78 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Continually Improving Product
- Respectful
- Friendly Negotiation
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Document Management (DMS) Capabilities
Self-Service Applicant Portal
Reporting and Analytics
Employee Record
Workforce Planning
Benefits Administration
Payroll Administration
Talent Management
Time and Attendance
Talent Acquisition
Position Management
Vendor Capability Ratings
Breadth of Features
Ease of IT Administration
Quality of Features
Ease of Implementation
Business Value Created
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Ease of Customization
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Paycom Reviews

Billy R Parsons, M.
- Role: C-Level
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Jun 2022
Comprehensive & Customizable "All-in-One" Solution
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom is a single database solution that meets every need to support the employee life cycle for any organization. Its highly customizable platform allows every company to meet its own unique needs. It works very well right "out of the box" but has so many different options that it can be tuned to meet very specific demands and requirements. Paycom is also extremely feature rich that include extra functions not normally found in an HRIS/Payroll platform such as expense management, geofencing, survey creation, etc.
What is your favorite aspect of this product?
The ability to customize each module in hundreds of ways to meet USDP's very specific requirements and needs.
What do you dislike most about this product?
In order to fully integrate this solution to meet every need or want a good amount of time will be necessary. Also, intimate knowledge of Paycom does take time but is still worth the effort.
What recommendations would you give to someone considering this product?
Research how flexible and customizable this platform is and look at how easily its many features can replace the multiple programs and services that you may already be using that are cobbled together through data bridges and exports. Paycom allows for seamless transition of information for the entire employee experience.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Muhammad Sadequl I.
- Role: Human Resources
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted May 2022
Paycom is all in one software in HR sector!
Likeliness to Recommend
What differentiates Paycom from other similar products?
The Payroll features of Paycom is very much established than that of other similar software's I used. It's compensation management program is simply top notch. It's very much beneficial in benefits calculation as well.
What is your favorite aspect of this product?
The vast and amazing features of Paycom is really helpful in many ways. Like workforce Planning feature, Administration management features, and most of all Payroll managements are well established features of all. It will ease your burden totally. Time and Attendance management is also an amazing feature of Paycom as well.
What do you dislike most about this product?
Nothin at all. All the features are well set up and well managed.
What recommendations would you give to someone considering this product?
It is simply best HR management software I have ever used. And it's price is also well acceptable and not costly a bit. All the features are just workable fully.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Melissa F.
- Role: Human Resources
- Industry: Healthcare
- Involvement: End User of Application
Submitted Apr 2022
Paycom gave high prices and false promises
Likeliness to Recommend
What differentiates Paycom from other similar products?
They are a single sign on service.
What is your favorite aspect of this product?
Single sign on
What do you dislike most about this product?
Increasing costs and poor service.
What recommendations would you give to someone considering this product?
Look at isolved instead of Paycom.
Pros
- Helps Innovate
- Continually Improving Product
- Client Friendly Policies
- Unique Features
Cons
- Less Effective Service
- Wastes Time
- Vendor's Interest First
Please tell us why you think this review should be flagged.
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