
In Partnership With SelectHub

What is Paycom?
Paycom revolutionizes HR and payroll with fully automated, employee-first technology. Built in our single database, Paycom tools are designed to work together, streamlining performance and communication for a continuous flow of automation systemwide. This helps maintain data integrity and allows for uninterrupted management of the employee life cycle, from hiring to offboarding and every process in between. Recognized globally for its technology and workplace culture, Paycom serves businesses of all sizes in the U.S. and internationally. We create easy-to-use HR and payroll technology to simplify life for employees and free up HR to focus on business initiatives moving the needle.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
1
Since last award
93 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Transparent
- Client's Interest First
- Security Protects
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Attendance Management and Policies
Staffing
Workforce Scheduling
Workforce Dashboards and Reporting
Time Capture Physical
Absence Management
Labor Costing and Splitting
Shift Management
Rate Policies
Time Capture
Workforce Planning and Forecasting
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Ease of Implementation
Breadth of Features
Ease of Data Integration
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
Quality of Features
Availability and Quality of Training
Ease of Customization
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Paycom Reviews

Amenda J.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: Vendor Selection and Purchasing
Submitted Sep 2022
Easy unit of time and worker-driven payroll.
Likeliness to Recommend
What differentiates Paycom from other similar products?
The Payroll package solutions below are the foremost common alternatives that users and reviewers compare with Paycom and plenty of folks are seeking reliable, productive package solutions with API / integration, automatic tax payment, and tax filing. Alternative vital factors to contemplate once researching alternatives to Paycom embrace time management and client service. We’ve got to compare a listing of solutions that reviewers voted because of the best overall alternatives and competitors to Paycom, as well as Paylocity, UKG Pro, Ceridian Dayforce, and Workday HCM.
What is your favorite aspect of this product?
Visibility of my hours, schedule, and therefore the cheque calculator. The best half concerning Paycom is the responsiveness of its client support team. I will go into any time of the day, and an individual can answer my decision in seconds. In addition, they'll connect us with somebody conversant in my company’s account so any resolution is as effective as doable. Paycom could be a one-stop search. It virtually will everything that you just will suppose a Payroll or unit of time manager would want to try and do their job. The sole distinction between doing it and not Paycom is that it provides c
What do you dislike most about this product?
The system is powerful and comprehensive, thus there's a small amount of a learning curve within the starting. However, this goes away when exploring the system for concerning half-hour. Apart from that, this is often a solid and extremely reliable product.
What recommendations would you give to someone considering this product?
Review all the options you would like and check that they're enclosed. Notice that the implementation takes time, the advantages you receive from an additional strong system will build your employees’ jobs easier. Try it for yourself I do know you'll not be foiled.
Pros
- Reliable
- Inspires Innovation
- Altruistic
- Helps Innovate
Cons
- Commodity Features
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
Charles J.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2022
Great employee management application.
Likeliness to Recommend
What differentiates Paycom from other similar products?
Highly scalable and easy to manage. Great for reporting. Time and attendance management.
What is your favorite aspect of this product?
Employee data security and management. Performance management and follow up. Great user Interface.
What do you dislike most about this product?
Mobile application is not user friendly. Integration with POS is not easy.
What recommendations would you give to someone considering this product?
Paycom is a must have for employee management and follow up
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.

Kerren A.
- Role: Information Technology
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jun 2022
Paycom is a very helpful tool for payroll.
Likeliness to Recommend
What differentiates Paycom from other similar products?
I appreciate the benefit of managing time and attendance, payroll adjustments, and worker data. It was straightforward to feature vaccination data on every employee’s profile to fulfill regulatory guidelines and streamline communication for all departments. Paycom will do an excellent job showing me a way to use their app so I can check my benefits, my schedule, my clock-in and clock-out times, and so on the video explanations are short and sweet, too!
What is your favorite aspect of this product?
I love the service, easy to use and has plenty of flexibility. Reports are easy to create and run fast. Loads of functions for workers and managers to use. We’ve got a dedicated support specialist. Paycom helps us customize the system to suit our needs. The open enrollment and performance review options are really easy to use. We’ve gone fully paperless. Our support team at Paycom is amazing. Someone continuously gets back to us right away. If our dedicated specialist is unavailable, there’s always someone that can step in and help.
What do you dislike most about this product?
The signup method was tedious and took some time to complete. Depending on your organization and your employee’s comfortability with different tech this might take longer or be a bit shorter. Make sure you provide ample time and are available as a resource for help.
What recommendations would you give to someone considering this product?
I powerfully advocate Paycom as an all-in-one HR/Payroll/Employee Management solution. It also has a great response staff which replies fast and helps a lot.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
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