

In Partnership With SelectHub

What is Paycom?
Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Paycom.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 90%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Security Protects
- Generous Negotitation
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
Direct Deposit
Benefits Calculation
HR Systems Interface
Tax Form Preparation
Accounting Systems Interface
Taxation Deduction
Vacation and Leave Tracking
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Breadth of Features
Quality of Features
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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Paycom Reviews

Muhammad Sadequl I.
- Role: Human Resources
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted May 2022
Paycom is all in one software in HR sector!
Likeliness to Recommend
What differentiates Paycom from other similar products?
The Payroll features of Paycom is very much established than that of other similar software's I used. It's compensation management program is simply top notch. It's very much beneficial in benefits calculation as well.
What is your favorite aspect of this product?
The vast and amazing features of Paycom is really helpful in many ways. Like workforce Planning feature, Administration management features, and most of all Payroll managements are well established features of all. It will ease your burden totally. Time and Attendance management is also an amazing feature of Paycom as well.
What do you dislike most about this product?
Nothin at all. All the features are well set up and well managed.
What recommendations would you give to someone considering this product?
It is simply best HR management software I have ever used. And it's price is also well acceptable and not costly a bit. All the features are just workable fully.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Gerard M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Great software for doing payroll
Likeliness to Recommend
What differentiates Paycom from other similar products?
It is much more extensive than any other program, covering all the needs of the human resources department and saving money.
What is your favorite aspect of this product?
Paycom is an excellent software since it offers many benefits that we usually require in the area of human resources, such as; Drafting of hiring, dismissal and retirement, payroll, entry and exit record of employees, among others. Where they will have access to their files and will be able to edit information from personal data to payroll, from any place and device.
What do you dislike most about this product?
Paycom has given me all the options I need in the human resources department, it has been amazing, I have no complaints
What recommendations would you give to someone considering this product?
We have zero inconvenience, since we have completely eradicated the use of physical paper, and writing by hand, avoiding fatigue, accumulation of paper, saving time and space, leaving everything digitized. Using paycom has been great for our company.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.

Melissa F.
- Role: Human Resources
- Industry: Healthcare
- Involvement: End User of Application
Submitted Apr 2022
Paycom gave high prices and false promises
Likeliness to Recommend
What differentiates Paycom from other similar products?
They are a single sign on service.
What is your favorite aspect of this product?
Single sign on
What do you dislike most about this product?
Increasing costs and poor service.
What recommendations would you give to someone considering this product?
Look at isolved instead of Paycom.
Pros
- Helps Innovate
- Continually Improving Product
- Client Friendly Policies
- Unique Features
Cons
- Less Effective Service
- Wastes Time
- Vendor's Interest First
Please tell us why you think this review should be flagged.
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