In Partnership With SelectHub
What is Paycom?
Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s employee-first technology leverages AI and full-solution automation to streamline processes and drive efficiencies in a truly single database, providing a seamless experience for Paycom’s clients and their employees. With its industry-first AI engine, IWant, Paycom provides instant and accurate access to employee data without having to navigate or learn the software.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Security Protects
- Client's Interest First
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
Direct Deposit
HR Systems Interface
Tax Form Preparation
Benefits Calculation
Accounting Systems Interface
Taxation Deduction
Vacation and Leave Tracking
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Breadth of Features
Quality of Features
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Also Featured in...
Introducing IWant
Paycom X The New England Patriots_ A Championship-Level Partnership
How an Auto Dealership Revs Up Time-Off Requests With GONE®
Unnecessary Action Hero — Episode 6: Professional Help
Paycom x Prairie Knights Casino: Winning Big by Switching Back
Built for Health Care: Paycom x Dominion Care
Paycom x Graeter’s: Serving Excellence for An Ice Cream Icon
Paycom x LAFC: Building a Legacy With Winning Tech
Introducing IWant: Paycom’s Command-Driven AI Engine
Paycom x Waukegan Park District: Making HR and Payroll a Walk in the Park
Paycom Reviews
Melissa F.
- Role: Human Resources
- Industry: Healthcare
- Involvement: End User of Application
Submitted Apr 2022
Paycom gave high prices and false promises
Likeliness to Recommend
What differentiates Paycom from other similar products?
They are a single sign on service.
What is your favorite aspect of this product?
Single sign on
What do you dislike most about this product?
Increasing costs and poor service.
What recommendations would you give to someone considering this product?
Look at isolved instead of Paycom.
Pros
- Helps Innovate
- Continually Improving Product
- Client Friendly Policies
- Unique Features
Cons
- Less Effective Service
- Wastes Time
- Vendor's Interest First
Please tell us why you think this review should be flagged.
Ibukunoluwa A.
- Role: Human Resources
- Industry: Entertainment
- Involvement: End User of Application
Submitted Apr 2022
Easy to Use
Likeliness to Recommend
What differentiates Paycom from other similar products?
I can’t really say
What is your favorite aspect of this product?
Easy sorting and payment
What do you dislike most about this product?
No feature I can mention
What recommendations would you give to someone considering this product?
Good recommendations
Pros
- Helps Innovate
- Efficient Service
- Effective Service
- Saves Time
Please tell us why you think this review should be flagged.
Sara C.
- Role: Sales Marketing
- Industry: Chemicals
- Involvement: End User of Application
Submitted Apr 2022
Intuitive payroll solution
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom is used for expense management as well as other HR tasks such as recruiting, payroll, and performance management. We switched from a competitor to Paycom and found the software to be more intuitive and user-friendly than the one we had previously.
What is your favorite aspect of this product?
The team was extremely knowledgeable, performed the majority of the construction work, and made the entire process feel very smooth. We love that it's an all-in-one system because it eliminates so much error, makes our jobs a lot easier, and gives employees a lot of data ownership. After all, they know their data best! It's a hit with our employees and managers. They can easily approve things using their phones.
What do you dislike most about this product?
The registration process was lengthy and time-consuming. This could take a little longer or a little shorter depending on the organization and employees' comfort level with various technologies. It took me a little less than an hour to sign up.
What recommendations would you give to someone considering this product?
Paycom is a great fit for all of your HR and payroll needs. Benefits changes are seamlessly transferred to payroll, requiring only one entry rather than two, which can lead to data entry errors. Paycom allows you to focus on more important issues rather than shuffling paper, which is a huge benefit. It assists us in lowering our paper costs, allowing our company to be more environmentally friendly.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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