In Partnership With SelectHub
What is Paycom?
Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s employee-first technology leverages AI and full-solution automation to streamline processes and drive efficiencies in a truly single database, providing a seamless experience for Paycom’s clients and their employees. With its industry-first AI engine, IWant, Paycom provides instant and accurate access to employee data without having to navigate or learn the software.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Security Protects
- Client's Interest First
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
Direct Deposit
HR Systems Interface
Tax Form Preparation
Benefits Calculation
Accounting Systems Interface
Taxation Deduction
Vacation and Leave Tracking
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Breadth of Features
Quality of Features
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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Introducing IWant: Paycom’s Command-Driven AI Engine
Paycom x Waukegan Park District: Making HR and Payroll a Walk in the Park
Paycom Reviews
Alessandro F.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Minimizing work when doing payroll
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom works with large companies, whether in the HR or Payroll area, unlike UpAbility, whose interface is less thick, therefore it is difficult to work with companies with multiple employees.
What is your favorite aspect of this product?
When looking for good HR software, Paycom is happy to offer all the necessary tools for a good job, be it hiring, firing, payroll, among others. Everything is stored digitally, definitively eliminating the use of physical paper, which was not only annoying at the time of writing, but also avoids time and spaces free of paper. Having access from any mobile device, laptop, or desktop.
What do you dislike most about this product?
Like all tool-heavy software, it tends to be a bit slow.
What recommendations would you give to someone considering this product?
Time savings, space for the accumulation of papers where what we already have digitized for today was written, zero inconvenience, we help each other and share the work among colleagues, having easy access, from anywhere and regardless of the time. Definitely the use of Paycom in our company has been of great help.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Alexandra R.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2022
Innovative product, opportunity to keep improving
Likeliness to Recommend
What differentiates Paycom from other similar products?
The service model
What is your favorite aspect of this product?
The transparency into your paycheck and where all the deductions go
What do you dislike most about this product?
The main improvement would be to make it more applicable for salary employees so they don’t need to input their hours
What recommendations would you give to someone considering this product?
Payroll is a very user friendly product. Take the time to learn it and it’ll be a great tool
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Tetiana K.
- Role: Sales Marketing
- Industry: Machinery
- Involvement: Initial Implementation
Submitted Dec 2021
Fantastic product!!!
Likeliness to Recommend
What differentiates Paycom from other similar products?
has cloud capabilities with data proliferation, work with larger businesses.
What is your favorite aspect of this product?
Advanced automation and customization throughout all tools. Single sign-in platform that automatically syncs data across all parts of the system. Direct Data Exchange tool to manage use of the system. Phone and email support available. Self-service app available for iOS and Android. Quote-based pricing.
What do you dislike most about this product?
PTO cannot auto-reduce for hourly staff if it makes them exceed 40 hours per week. Carrier feeds not complete by go-live date (mostly in part due to unresponsive carriers). It is difficult to reprogram our time clock bells. Over time, the bell rings 1 or 2 minutes earlier than the actual time. Secure uploader response when submitting items here. There is no email notification option when assigning performance goals and performance reviews. I would like to be able to notify the employee that this action item is in their queue by sending an email when assigned and/or they should get a notification in the EE view (indicated by the bell in the to
What recommendations would you give to someone considering this product?
Using Paycom is an easy way to self-manage Payroll! Happy customer!
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Please tell us why you think this review should be flagged.
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