In Partnership With SelectHub
What is Paycom?
Paycom Software, Inc. (NYSE: PAYC) simplifies business and employees’ lives through automated, command-driven HR and payroll technology that revolutionizes data access. From hire to retire, Paycom’s employee-first technology leverages AI and full-solution automation to streamline processes and drive efficiencies in a truly single database, providing a seamless experience for Paycom’s clients and their employees. With its industry-first AI engine, IWant, Paycom provides instant and accurate access to employee data without having to navigate or learn the software.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
94 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Security Protects
- Client's Interest First
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
Direct Deposit
HR Systems Interface
Tax Form Preparation
Benefits Calculation
Accounting Systems Interface
Taxation Deduction
Vacation and Leave Tracking
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Breadth of Features
Quality of Features
Business Value Created
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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Unnecessary Action Hero — Episode 6: Professional Help
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Built for Health Care: Paycom x Dominion Care
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Paycom x LAFC: Building a Legacy With Winning Tech
Introducing IWant: Paycom’s Command-Driven AI Engine
Paycom x Waukegan Park District: Making HR and Payroll a Walk in the Park
Paycom Reviews
Jamaal D.
- Role: C-Level
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2021
Paycom streamlines everything!
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom HCM is different than most products because just about everything is included whereas most other products have to have separate products for different items. With everything being in one place, it makes most processes run much more smoothly and efficiently.
What is your favorite aspect of this product?
Paycom HCM offers systemwide integration. If you enter or change something in one place, it is updated anywhere else relevant so less data re-entry. Employees also have the ability to make changes on their end which cuts down HR employee's time.
What do you dislike most about this product?
About a year ago I disliked the mobile app user interface, however, I can tell it's been updated making viewing items much easier, so I currently have no complaints! This goes to show they care about client's complaints and concerns and make a change.
What recommendations would you give to someone considering this product?
Any business that has employees would greatly benefit from Paycom. Employees can clock in/out, complete onboarding tasks, enroll in benefits, request PTO, submit reimbursements and view schedules. Managers/HR can update promotions/pay, submit feedback, run reports, view financials, and much more!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Shrinivas K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2021
Streamlining employee details
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom HCM is efficient in storing the information of the workforce available in the company and also help in performance analysis and during payrolls
What is your favorite aspect of this product?
The user interface is well designed with a simple dashboard which can be used to filter and fetch the details of the employee quickly
What do you dislike most about this product?
The Sync between data backups take time and occur only at regular intervals in a day, if backup is to be restored the intermittent data could be lost
What recommendations would you give to someone considering this product?
A good payroll and HR solution which can seamlessly manage the workforce in an organisation
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
David L.
- Role: Sales Marketing
- Industry: Machinery
- Involvement: End User of Application
Submitted Mar 2021
A simple system but lacking customization
Likeliness to Recommend
What differentiates Paycom from other similar products?
More data entry is required for similar result as a leading competitive brand; it's a bit cumbersome. Adding more clerical time to salaried workers' days is not what was intended.
What is your favorite aspect of this product?
The menu format is clear and friendly
What do you dislike most about this product?
The time entry is slow and cumbersome, and vacation accrual des not work with carry-over vacation days.
What recommendations would you give to someone considering this product?
Try a few programs out from an end user's perspective to be sure your company is making the right long-term cost decision.
Pros
- Security Protects
- Trustworthy
- Caring
- Respectful
Cons
- Less Productive
- Less Efficient Service
- Under Delivered
Please tell us why you think this review should be flagged.
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