In Partnership With SelectHub
What is Paycom?
Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Our Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.
Company Details
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In Partnership With SelectHub
Paycom Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 92%
- Conflict Resolution:
- 89%
- Strategy & Innovation:
- 90%
- Service Experience:
- 90%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Friendly Negotiation
- Security Protects
- Generous Negotitation
- Transparent
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Compensation Management
Time and Attendance
Direct Deposit
Benefits Calculation
HR Systems Interface
Tax Form Preparation
Accounting Systems Interface
Taxation Deduction
Vacation and Leave Tracking
Retirement Plan Tracking
Self Service Portal
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Breadth of Features
Quality of Features
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
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Paycom Reviews
Amy H.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: Business Leader or Manager
Submitted Nov 2024
Fantastic Product
Likeliness to Recommend
What differentiates Paycom from other similar products?
User friendly when it comes to reports. You always get a person on the phone when you need them, you arent sent through some endless phone tree just to leave a message and not get called back for 24 to 48 hours.
What is your favorite aspect of this product?
My favorite is the Employee Self Service for our employees.
What do you dislike most about this product?
Nothing I can think of
What recommendations would you give to someone considering this product?
You will be walked through the whole process and not left to just figure it out.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
nidhi s.
- Role: Human Resources
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jul 2024
Best For Employees Payroll Management
Likeliness to Recommend
What differentiates Paycom from other similar products?
Easily Track and manage the payroll expense.
What is your favorite aspect of this product?
Performance management of all team members.
What do you dislike most about this product?
In my journey with Paycom, I have nothing to dislike in it.
What recommendations would you give to someone considering this product?
Highly recommended to everyone considering a purchase.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Rozeta S.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jul 2023
It's a user-friendly system., accurate & efficient
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom's user interface is modern, intuitive and user-friendly. IT's very easy to use and offers the accessibility of the system accross devices.
What is your favorite aspect of this product?
Handles complex payroll calculations and a range of options for customization. I can easily manage employee records, tax compliance and generate various payroll reports.
What do you dislike most about this product?
Some systems are not compatible with Paycom's integration options.
What recommendations would you give to someone considering this product?
If you are considering an HCM platform for your business, Paycom is worth considering.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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