Pegasystems Inc.

Pega Low-Code BPM

Composite Score

7.8 /10

CX Score

8.0 /10

41 Reviews Write a Review

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What is Pega Low-Code BPM?

Improve efficiency, visibility, and agility of critical business processes. Build flexible and easy-to-use business solutions that help your business innovate and differentiate in a fast-changing market. Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change® technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

Company Details

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Pega Low-Code BPM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pega Low-Code BPM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

94 Plan to Renew

80 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pega Low-Code BPM?

0% Negative

10% Neutral

90% Positive

Pros

Trustworthy
Caring
Acts with Integrity
Helps Innovate

Feature Ratings

Average 78

Process Automation Templates

Process Workflow Designer

Low-Code Automation

In-App Automated Workflows

Process Simulation

Process Library

BPMN Compliance

Collaboration

Content Management

Real-time Process Analysis

Mobile Support

Vendor Capability Ratings

Average 76

Quality of Features

Product Strategy and Rate of Improvement

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Low-Code Business Process Management - Midmarket

Score 7.8

View Pega Low-Code BPM in this category (opens in a new tab)

Pega Low-Code BPM Reviews

Jaspreet S.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Empower Your Business with Pega's Low-Code BPM

Likeliness to Recommend

9 /10

What differentiates Pega Low-Code BPM from other similar products?

1) Pega's low-code environment enables users to design and deploy applications quickly with minimal coding. 2) Pega's dynamic case management allows for more flexibility in handling complex, unstructured processes that require human intervention and decision-making.. 3) Pega help accelerate implementation times by offering pre-built components and templates tailored to various sectors.

What is your favorite aspect of this product?

1) Pega offers a unified platform that combines BPM with case management, customer relationship management (CRM), decision management, and robotic process automation (RPA).This integration allows for seamless process automation across various business functions. 2) Pega's integration of advanced AI and decisioning capabilities. This feature allows businesses to leverage real-time data and predictive analytics to enhance process efficiency and improve customer interactions, which is a significant advantage in dynamic business environments.

What do you dislike most about this product?

1) Pega can be expensive, both in terms of licensing costs and the need for specialized consultants and developers. The main reason behind this is it offers all solutions on a single platform. 2) Pega's comprehensive feature set can be complex for new users and potentially necessitating specialized training.

What recommendations would you give to someone considering this product?

1) Organizations can greatly benefit from Pega's Low-Code BPM platform by streamlining and automating complex business processes, leading to increased efficiency and productivity. 2) Investment in Training can help overcome the learning curve and utilize the platform effectively.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Piyush S.

Role: Consultant
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

A scalable low-code efficient BPM with AI support.

Likeliness to Recommend

9 /10

What differentiates Pega Low-Code BPM from other similar products?

Pega Low-Code BPM differs from similar products in the following ways:- > dynamic AI based automation > powerful case management > scalability > deep integration opportunity for old legacy system > supports rapid adaptive workflow development > no need for extensive coding

What is your favorite aspect of this product?

My favorite aspect of the product is > AI powered automation > Enhanced decision making > optimization of process

What do you dislike most about this product?

The most disliked point about the product is the steep learning curve for the new users.

What recommendations would you give to someone considering this product?

My recommendation to someone considering the product:- > utilize extensive training resources for smoother implementation > long term planning for scalability needs > suitability for large organizations having workflows of high complexity.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Mansi K.

Role: Consultant
Industry: Engineering
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Jan 2025

Easy to use

Likeliness to Recommend

10 /10

What differentiates Pega Low-Code BPM from other similar products?

Pega's low-code approach democratizes application development, allowing both IT professionals and business users to participate actively. With a visual, drag-and-drop interface, Pega accelerates the development process and minimizes the need for extensive coding expertise.

What is your favorite aspect of this product?

A favorite aspect of Pega Low-Code BPM is its highly intuitive visual development interface, which allows business users with minimal coding experience

What do you dislike most about this product?

Nothing

What recommendations would you give to someone considering this product?

If you're considering this product, it's a great option if you're looking for a high-quality, durable item with excellent performance in [key feature/benefit], especially if you value [specific benefit related to the product's design

Pros

Helps Innovate
Caring
Client Friendly Policies
Fair

Pega Low-Code BPM

What is Pega Low-Code BPM?

Company Details

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Pega Low-Code BPM Ratings

89 Likeliness to Recommend

94 Plan to Renew

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+87 Net Emotional Footprint

How much do users love Pega Low-Code BPM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Process Simulation The ability to test and model the process with simulated inputs for the purpose of optimizing the design and anticipating performance in the "real world".

Process Library A repository of documented processes which can be accessed for revision.

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Content Management Includes collaboration, check-in/check-out, and version control.

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Low-Code Business Process Management - Midmarket

Pega Low-Code BPM Reviews

Jaspreet S.

Empower Your Business with Pega's Low-Code BPM

Likeliness to Recommend

Pros

Piyush S.

A scalable low-code efficient BPM with AI support.

Likeliness to Recommend

Pros

Mansi K.

Easy to use

Likeliness to Recommend

Pros

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Feature Ratings

Process Automation Templates

Process Workflow Designer

Low-Code Automation

In-App Automated Workflows

Process Simulation

Process Library

BPMN Compliance

Collaboration

Content Management

Real-time Process Analysis

Mobile Support

Vendor Capability Ratings

Quality of Features

Product Strategy and Rate of Improvement

Business Value Created

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Vendor Support