Pegasystems Inc.

Pega Low-Code BPM

Composite Score

7.9 /10

CX Score

8.1 /10

42 Reviews Write a Review

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What is Pega Low-Code BPM?

Improve efficiency, visibility, and agility of critical business processes. Build flexible and easy-to-use business solutions that help your business innovate and differentiate in a fast-changing market. Pega BPM helps you simplify and automate your operations so that you can reduce costs and improve business agility. Pega's unique Build For Change® technology delivers repeatable solutions that can be efficiently reused and tailored to meet the requirements of diverse customers, product lines, channels, and geographies.

Company Details

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Pega Low-Code BPM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pega Low-Code BPM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pega Low-Code BPM?

0% Negative

10% Neutral

90% Positive

Pros

Trustworthy
Caring
Helps Innovate
Acts with Integrity

Feature Ratings

Average 79

Process Automation Templates

Process Workflow Designer

Low-Code Automation

In-App Automated Workflows

Process Simulation

Process Library

BPMN Compliance

Collaboration

Content Management

Real-time Process Analysis

Permissions and Governance

Vendor Capability Ratings

Average 77

Quality of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Vendor Support

Also Featured in...

Low-Code Business Process Management - Midmarket

Score 7.9

View Pega Low-Code BPM in this category (opens in a new tab)

Pega Low-Code BPM Reviews

Role: Consultant
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Jan 2025

Userfriendly and easy to use

Likeliness to Recommend

8 /10

Pros

Helps Innovate
Enables Productivity
Unique Features
Effective Service

Anudeep N.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2025

Unleash the power of pega workflow automation.

Likeliness to Recommend

9 /10

What differentiates Pega Low-Code BPM from other similar products?

Pega provides a wide range of frame works and pre built templates which increases speed of development . It provides layers structure and workflow automation using case types which can be built easily using pega blueprint, gen ai which reduces time to market.

What is your favorite aspect of this product?

It has been evolving so quickly and adopting latest trend of ai. It makes work easy by using gen ai Integration. It also provides drag and drop features where we can easily view the screens that we have modified without any coding or other tools.

What do you dislike most about this product?

The learning curve for pega is vast and sometimes the changes that we done in the code will not reflect into the screen usually hangs and prompts ajax error.

What recommendations would you give to someone considering this product?

The product is best who needs to reduce there time to market . The workflow automation seamless quicker and and smoother . Easily understandable and templates provided by pega makes your work easier and quicker.

Pros

Helps Innovate
Reliable
Enables Productivity
Saves Time

Role: Consultant
Industry: Telecommunications
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jan 2025

Great product that is relevant to the market needs

Likeliness to Recommend

10 /10

Pros

Reliable
Performance Enhancing
Unique Features
Inspires Innovation

Pega Low-Code BPM

What is Pega Low-Code BPM?

Company Details

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Pega Low-Code BPM Ratings

89 Likeliness to Recommend

95 Plan to Renew

1 Since last award

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Pega Low-Code BPM?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Process Automation Templates Leverage pre-built templates for automating processes. Templates include sample workflows for common processes.

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Process Simulation The ability to test and model the process with simulated inputs for the purpose of optimizing the design and anticipating performance in the "real world".

Process Library A repository of documented processes which can be accessed for revision.

BPMN Compliance Process workflow design compliance with the latest Business Process Model and Notation standard.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Content Management Includes collaboration, check-in/check-out, and version control.

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Low-Code Business Process Management - Midmarket

Pega Low-Code BPM Reviews

Userfriendly and easy to use

Likeliness to Recommend

Pros

Anudeep N.

Unleash the power of pega workflow automation.

Likeliness to Recommend

Pros

Great product that is relevant to the market needs

Likeliness to Recommend

Pros

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Feature Ratings

Process Automation Templates

Process Workflow Designer

Low-Code Automation

In-App Automated Workflows

Process Simulation

Process Library

BPMN Compliance

Collaboration

Content Management

Real-time Process Analysis

Permissions and Governance

Vendor Capability Ratings

Quality of Features

Product Strategy and Rate of Improvement

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Breadth of Features

Ease of IT Administration

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Vendor Support