In Partnership With SelectHub
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What is Pipedrive?
Pipedrive is a CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines.
Company Details
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In Partnership With SelectHub
Pipedrive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Pipedrive.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Performance Enhancing
- Reliable
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sales Management
Lead Management
Customer Service Management
Activity and Workflow Management
Account and Contact Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Marketing Management
Mobile
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Ease of Data Integration
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Ease of Customization
Vendor Support
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Pipedrive Reviews
Keyla W.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Mar 2023
We improve and link our sales and marketing teams
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
It's useful for monitoring the progress of all of our sb-teams in one place. The process of extracting information from the tool is quick and efficient. When submitting reports to higher ups, we are able to save a significant amount of time.
What is your favorite aspect of this product?
I appreciated how it helped our company as a whole have a unified strategy for handling leads and getting the most of them. As icing on the cake, the insights are a welcome bonus. Straightforward layout with a primary focus on providing sales staff with detailed information about what is and is not in the pipeline.
What do you dislike most about this product?
There are certain inconsistencies with how our particular business operates due to the workflow. In our line of work, we need to quickly sort through leads, however the clumsy layout of pipedrive's user interface makes this task quite difficult.
What recommendations would you give to someone considering this product?
Effectiveness of the sales procedure. It's a wonderful tool that's both straightforward and easy to employ. The sales process is straightforward enough that anyone may step in. It's effective for SDR and AE teams to operate together.
Pros
- Continually Improving Product
- Efficient Service
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
Fantastic Value for the Price, Especially SMB
Likeliness to Recommend
Pros
- Performance Enhancing
- Enables Productivity
- Efficient Service
- Effective Service
Cons
- Less Reliable
Please tell us why you think this review should be flagged.
Ryan K.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: IT Leader or Manager
Submitted Feb 2023
The best lead management software currently
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive is an excellent tool for tracking the progress of customers and sharing that information across a team. But new features have made the service more confusing, and its customer service isn't as good as the competition's.
What is your favorite aspect of this product?
Pipedrive helps sales teams organize and achieve their goals. It stands out from the competition for sales teams thanks to its attractive design, user-friendly drag-and-drop features, and compatibility with widely used programs like Google Workspace.
What do you dislike most about this product?
One of Pipedrive's current weaknesses is its client service. Because of their complex inner workings, even very minor issues can quickly balloon into insurmountable roadblocks.
What recommendations would you give to someone considering this product?
Using Pipedrive has been a great success for me. To handle my sales efforts, I've been using this software for some time now, and I must say that it has been a fantastic asset in terms of improving efficiency. Keeping tabs on my prospects, deals, and actions is a breeze because to the streamlined design.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Acts with Integrity
Please tell us why you think this review should be flagged.
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