In Partnership With SelectHub
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What is Pipedrive?
Pipedrive is a CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines.
Company Details
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In Partnership With SelectHub
Pipedrive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Pipedrive.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Performance Enhancing
- Caring
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Customer Service Management
Account and Contact Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Ease of Customization
Vendor Support
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Pipedrive Reviews
Mauricio L.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Apr 2023
The aspects and characteristics that I like.
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
I am lucky to have the help of Pipedrive to have a better administration and order in each of the projects and sales of the company, since the capabilities of this program are many and it adapts perfectly to the development of work and management of clients and coordinate with them each one of the steps and processes that will materialize the sales and relations inside or outside the web, with the help of this program you can see simplified the management of clientele on the web in a very short time, since This program takes possession of resources with my email to notify and that it is a single tray of information that enters.
What is your favorite aspect of this product?
The aspects and characteristics that I like about Pipedrive are machismo, since this is one of the best programs that I use in my job to manage all the processes that complement having a safe and efficient sale, it is worth saying that we have had a very good reception in our market and with each of the clients for the good and professional sales processes and interactions that we have been able to offer since we worked hand in hand with Pipedrive, thanks to the great design of this program that presents us with a very easy to use interface, each of the company's employees can work with the program and manage each of the clients.
What do you dislike most about this product?
One of the problems that we have had with this program within the company has been having to pay the high price that this program asks of us, since the truth, analyzing each of the functions of the program and other similar software on the Pipedrive market, is one of the most expensive that exists, in addition to the fact that the program has several options that can only be used if an additional payment is paid, this is something that bothers us about the program.
What recommendations would you give to someone considering this product?
I like to recommend Pipedrive to colleagues who work daily with contact and preserving relationships that are born in the cloud, since this program has a myriad of options at hand to handle it professionally and give you the confidence in each step. To make sales or seal some kind of business relationship, this program is very complete and is worth having in any type of company that manifests itself in the cloud.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Balamurugan G.
- Role: Vendor Management
- Industry: Communications
- Involvement: IT Leader or Manager
Submitted Feb 2025
User-friendly & sales-focused,but pricing adds up
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Unlike general CRMs like Salesforce or HubSpot, Pipedrive is designed specifically for sales teams
What is your favorite aspect of this product?
One of the best aspects of Pipedrive is its simplicity and ease of use while still offering powerful sales automation features. Unlike many CRMs that can feel overwhelming, Pipedrive’s visual pipeline
What do you dislike most about this product?
Nothing as of now
What recommendations would you give to someone considering this product?
Yes i will
Pros
- Helps Innovate
- Performance Enhancing
- Inspires Innovation
- Saves Time
Please tell us why you think this review should be flagged.
Júlio C.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Fantastic
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
In addition to being more cost-friendly, it is much more efficient
What is your favorite aspect of this product?
Full integration with all the services we use
What do you dislike most about this product?
Nothing to discredit you
What recommendations would you give to someone considering this product?
Total Recommendation
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Saves Time
Please tell us why you think this review should be flagged.
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