

In Partnership With SelectHub
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What is Pipedrive?
Pipedrive is a CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines.
Company Details
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In Partnership With SelectHub
Pipedrive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Pipedrive.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Performance Enhancing
- Caring
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Customer Service Management
Account and Contact Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Ease of Customization
Vendor Support
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Pipedrive Reviews
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Love the product, easy and intuitive.
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.

Mohammad Adeeb S.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Nov 2021
Excellent for sales management
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive is one the most preferred CRM solutions for small to mid-size business enterprises. It offers a stellar feature set, gamification modules & powerful email marketing tools at the most competitive prices in the market. Pipedrive CRM also works as an account management tool and largely helps the sales team to launch pipelines, transfer prospects between and within them, and keep track of contacts. It offers an intuitive interface, feature-rich options and streamlines the workflow with much ease and efficiency. This is what makes it better as compared to its competitors.
What is your favorite aspect of this product?
I shall prefer Pipedrive for its ease of configuration & flexibility of customization properties. With a robust mobile app & email synchronization features, we can have access to this CRM solution on the go. Being a sales-focused CRM, Pipedrive works really well in providing full visibility of different sales leads to the team while offering complete details to track the progress stages for each deal and prepare for the next actionable items
What do you dislike most about this product?
The only drawback is the limited functionality it offers within the price range. I wish to see the inclusion of more marketing related features of email automation/ list classification into this CRM solution.
What recommendations would you give to someone considering this product?
Pipedrive is an effective & budget-friendly CRM solution for middle and small sized businesses. If you are considering Pipedrive for use in the manufacturing industry, service industry, corporate and individual clients, do not give it a second thought, it is simply amazing and integrates well with each of the industry setups. There is no reason for you to not try it.
Pros
- Performance Enhancing
- Saves Time
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.

Mohammed F.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Nov 2021
A must Sales management Software to consider
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Its most huge advantage is that it is direct to explore, it is amazing to keep the client data set coordinated and furthermore the business offers, it permits me to have client data, updates, email framework, notes, append records and that's just the beginning. I love that it additionally adjusts very well with the Google Meetings, it likewise has combinations with advertising and examination programming, it is truly adaptable and natural.
What is your favorite aspect of this product?
It's not difficult to change bargain fields, there is relative adaptability in working out the design of the product as per how we work our business in managing customers.
What do you dislike most about this product?
Nothing Specific to be Disliked upon
What recommendations would you give to someone considering this product?
Deal can easily tracked and following is made incredibly easy with Pipedrive. One can make custom cans and add bargains dependent on that. pipedrive replaces bookkeeping pages and a messaging apparatus as it incorporates a data set and an email integration through which messages can be sent and followed alongside a calling features. It is a finished deals the executives programming with to extra programming skils required
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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