In Partnership With SelectHub
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What is Pipedrive?
Pipedrive is a CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines.
Company Details
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In Partnership With SelectHub
Pipedrive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Pipedrive.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Performance Enhancing
- Caring
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Customer Service Management
Account and Contact Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of Data Integration
Quality of Features
Ease of IT Administration
Ease of Customization
Vendor Support
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Pipedrive Reviews
Walter N.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2021
Atendia satisfatoriamente.
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
The performance is very good.
What is your favorite aspect of this product?
The performance
What do you dislike most about this product?
User Interface
What recommendations would you give to someone considering this product?
Working is User Interface
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Vendor Friendly Policies
- Vendor's Interest First
- Less Efficient Service
Please tell us why you think this review should be flagged.
Esha S.
- Role: Consultant
- Industry: Media
- Involvement: End User of Application
Submitted Oct 2021
Pipedrive- An effective CRM software
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
It is an amazing performing programming that has assisted us with working on our CRM and deals processes in my association. It gives us all that we wanted to hold helpful data from our clients and identify with our business interaction to guarantee enhancements in all cases. Everything inside your current circumstance is efficient and it is easy to store and access our client data when the need emerges.
What is your favorite aspect of this product?
We use Pipedrive as a customer relationship manager.This product is used only by certain individuals from our IT crew.Following correspondence between our group and different providers,key figures,elements, and surprisingly others in the association can be undeniably challenging.Pipedrive permits its clients to rapidly take a look at correspondence history,contact data and future meetings or calls. I can call Pipedrive as opposed to calling my partners to check project status.It is quite important that albeit the apparatus is just used by a couple of colleagues,the item can in any cased be handly used all though the organisation.
What do you dislike most about this product?
When the client finishes the business cycle, the application steers clear of the client. I wanted a different administration framework for existing clients.
What recommendations would you give to someone considering this product?
The product is extremely instinctive and you can "ace" it without burning through an excess of time. The client relationship the executive's instruments are moderately modest. Pipedrive matches up very well with Google's G-Suite items. The dashboard permits you to "see initially" project progress. The product permits clients to dazzle duplicate a task explicit email address, which will naturally populate the subtleties/connections identified with that particular email into Pipedrive.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Kimberly C.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Leader or Manager
Submitted Sep 2021
Great tool for visualizing sales pipeline
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
I have not worked with similar sales pipeline product.
What is your favorite aspect of this product?
The UI is easy to use and is better developed for multiple functions that builds marketing and sales pipeline. It easily visualizes sales pipeline and ensures that customers are well served and any engagement is done in good agreements.
What do you dislike most about this product?
Lack of dark mode in the UI is challenging but it can be improved with time.
What recommendations would you give to someone considering this product?
Pipedrive is the best platform to consider for Visualizing sales and managing marketing processes.
Pros
- Inspires Innovation
- Caring
- Saves Time
- Fair
Please tell us why you think this review should be flagged.
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