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Pipeliner

Pipeliner CRM

Composite Score
8.0 /10
CX Score
8.1 /10
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Category
Pipeliner CRM
8.0 /10

What is Pipeliner CRM?

Pipeliner CRM drives exceptional user engagement through its sales-friendly interface. With its uniform navigation and visual approach, users can learn the system quickly which drives high adoption rates and faster ROI. Plus users can easily customize what they see to make the system their own.

Company Details

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Awards & Recognition

Pipeliner CRM won the following awards in the Customer Relationship Management - Midmarket category

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Pipeliner CRM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pipeliner CRM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

98 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pipeliner CRM?

2% Negative
4% Neutral
94% Positive

Pros

  • Efficient Service
  • Enables Productivity
  • Trustworthy
  • Unique Features

Feature Ratings

Average 85

Lead Management

87

Activity and Workflow Management

86

Sales Management

85

Account and Contact Management

85

Collaboration

85

Analytics and Reporting

83

Customer Service Management

83

Marketing Management

82

Mobile

81

Quote Contract and Proposal

80

Telephony and Call Center Management

79

Vendor Capability Ratings

Average 83

Ease of Data Integration

88

Usability and Intuitiveness

86

Ease of Customization

86

Ease of Implementation

86

Quality of Features

85

Business Value Created

84

Vendor Support

83

Availability and Quality of Training

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

80

Breadth of Features

80

Pipeliner CRM Reviews

John Ouma O.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

Great CRM for African region with customer support

Likeliness to Recommend

8 /10

What differentiates Pipeliner CRM from other similar products?

Customized for African region

What is your favorite aspect of this product?

Display of site

What do you dislike most about this product?

Pricing is abit high for region Africa

What recommendations would you give to someone considering this product?

Best product if you can afford price

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

OLANIRAN J.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

Productive CRM have ever seen

Likeliness to Recommend

10 /10

What differentiates Pipeliner CRM from other similar products?

New features, technical advancement, customisation and many more

What is your favorite aspect of this product?

Sale process, reporting and integration

What do you dislike most about this product?

No dislike

What recommendations would you give to someone considering this product?

Excellent product to use

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

ONYANGO A.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2020

It is uniquely differentiated,efficient, robust

Likeliness to Recommend

10 /10

What differentiates Pipeliner CRM from other similar products?

It inergrates easly with other applications Its user friendly Simplicity

What is your favorite aspect of this product?

Efficiency User friendliness

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

A delightful recommendation

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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