
What is Plivo?
Plivo is a leading cloud communication platform that offers a simple, fast, and scalable way for companies to modernize their business communications. Companies of all types use Plivo’s API’s and SDK’s to quickly integrate voice and SMS capabilities into their applications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
1
Since last award
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Plivo?
Pros
- Continually Improving Product
- Trustworthy
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Code Libraries
Integration APIs
Cloud Integration
Software Development Kit
AI Engine for CPaaS
Communication APIs
MMS API
Online Cloud Platform
WebRTC-based Calling
Drag and Drop User Interface
Vendor Capability Ratings
Quality of Features
Business Value Created
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
Plivo Reviews
Marvin D.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2021
Just love Plivo! It was easy to setup.
Likeliness to Recommend
What differentiates Plivo from other similar products?
Their support team's knowledge and quickness in responding to questions.
What is your favorite aspect of this product?
The feature I love and is most important to me is being able to setup a call flow that uses the "Call Whisper" function.
What do you dislike most about this product?
I can not say anything bad about this product.
What recommendations would you give to someone considering this product?
If they are not sure about using this product they should reach out to the sales team with any and all questions.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Kanayo O.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Sep 2021
4+ Years Later. Still Going Strong With Plivo
Likeliness to Recommend
What differentiates Plivo from other similar products?
Good pricing. Ease of use. Reliability.
What is your favorite aspect of this product?
Reliability.
What do you dislike most about this product?
Nothing really.
What recommendations would you give to someone considering this product?
You won't be disappointed.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
Please tell us why you think this review should be flagged.
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