Podium Corp Inc.

Podium Text Marketing

Composite Score

7.5 /10

CX Score

7.9 /10

20 Reviews Write a Review

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What is Podium Text Marketing?

Take advantage of text’s 98% open rate with SMS marketing campaigns that get a real response, and measurable results. Plus, building a prior consent opt-in list. Podium’s Interaction Management platform uses messaging to make it convenient to interact with your leads, customers, and teams along every customer touchpoint.

Company Details

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Awards & Recognition

Podium Text Marketing won the following awards in the SMS Marketing category

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1 Top Rated Capabilities

4 Top Rated Features

2024

1 Top Rated Capabilities

3 Top Rated Features

2023

0 Top Rated Capabilities

3 Top Rated Features

2022

Podium Text Marketing Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Podium Text Marketing.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

3
Since last award

86 Satisfaction of Cost Relative to Value

3
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 97%
Negotiation and Contract:: 85%
Conflict Resolution:: 87%
Strategy & Innovation:: 89%
Service Experience:: 93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Podium Text Marketing?

4% Negative

4% Neutral

92% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Feature Ratings

Average 79

Application Integration

Loyalty Promotions Management

Social Media Marketing Management

Communication Archive

Surveys Feedback

Mobile Payments

Text Messaging

Scheduled Messaging

Mobile Marketing Management

Opt-in

Marketing Analytics

Vendor Capability Ratings

Average 79

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Vendor Support

Podium Text Marketing Reviews

Christine M.

Role: C-Level
Industry: Other
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Dec 2024

One of the best SMS marketing t and affordable

Likeliness to Recommend

10 /10

What differentiates Podium Text Marketing from other similar products?

Has the podium mobile application which you can use to track the progress of the SMS sending and those who opted in and opted out, the mobile application is very intuitive and easy to use

What is your favorite aspect of this product?

I like the web contact form which allows clients to send text and get responses via text automatically, this feature is very useful in SMS marketing and collecting contacts of the user where they can easily subscribe to our messaging channel and the software is expensive to use.

What do you dislike most about this product?

Support is too limited since it is not like other providers who deliver Support 24/7, they are active sometimes of the week which makes it hard to reach out to them when there is an issue.

What recommendations would you give to someone considering this product?

Yes, I would recommend the software for simplified SMS marketing

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Holley C.

Role: Sales Marketing
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2024

It’s a wonderful implementation for your business!

Likeliness to Recommend

9 /10

What differentiates Podium Text Marketing from other similar products?

Podium has so many more features to offer.

What is your favorite aspect of this product?

Being able to connect payment through text message. It closes the sale and makes it so easy.

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

It makes your life so much easier in terms of sales and communication

Pros

Reliable
Performance Enhancing
Unique Features
Efficient Service

Anurag R.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Mar 2025

An Essential Tool for Businesses Focused on Growth

Likeliness to Recommend

9 /10

What differentiates Podium Text Marketing from other similar products?

Companies can handle feedback, discussions, and advertising tasks in a more organized way, thus raising satisfaction among customers.

What is your favorite aspect of this product?

Companies can not only easily write and manage reviews but they can also monitor them through multiple sources in order to have better control over their online reputation.

What do you dislike most about this product?

Podium only integrates Facebook Pages and Google Maps, it has no capability of connecting with other useful platforms.

What recommendations would you give to someone considering this product?

Podium integration with websites is great as it tells you who the potential visitors are, thus making it much easier for you to convert them into customers.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Podium Text Marketing

What is Podium Text Marketing?

Company Details

Need Assistance?

Awards & Recognition

Podium Text Marketing Ratings

88 Likeliness to Recommend

1 Since last award

96 Plan to Renew

3 Since last award

86 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Podium Text Marketing?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Loyalty Promotions Management The solution has a comprehensive loyalty module that also supports both fixed and real-time promotions, impacting pricing or product availability

Social Media Marketing Management Ability to push content and pull leads from popular social media networks and manage social properties; aggregate and analyze social data for trend reporting.

Communication Archive Includes complete conversation or thread archiving capabilities for historical reporting, investigation, audit, and compliance purposes.

Surveys Feedback Enables surveys/feedback forms to be sent to customers​

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Text Messaging The capability to send messages by SMS in addition to email.

Scheduled Messaging Scheduling of one-time, multiple, or repeated messaging.

Mobile Marketing Management Includes ability to manage SMS, mobile application marketing, and push notifications on a variety of end user devices.

Opt-in Provides an opt-in option for potential subscribers.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Podium Text Marketing Reviews

Christine M.

One of the best SMS marketing t and affordable

Likeliness to Recommend

Pros

Holley C.

It’s a wonderful implementation for your business!

Likeliness to Recommend

Pros

Anurag R.

An Essential Tool for Businesses Focused on Growth

Likeliness to Recommend

Pros

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Feature Ratings

Application Integration

Loyalty Promotions Management

Social Media Marketing Management

Communication Archive

Surveys Feedback

Mobile Payments

Text Messaging

Scheduled Messaging

Mobile Marketing Management

Opt-in

Marketing Analytics

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Ease of Customization

Vendor Support