Poppulo Customer Reviews 2025 | SoftwareReviews

Poppulo

Composite Score

8.3 /10

CX Score

8.6 /10

66 Reviews Write a Review

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What is Poppulo?

Poppulo is an omnichannel platform for the new world of work. Poppulo helps you create the clarity your employees need to drive business outcomes with the industry’s most personalized, data-driven communications. The Poppulo platform makes it easy to reach and engage dispersed and overwhelmed employees, and deliver news securely across any enterprise communication channel — personalised and relevant to every employee. Leveraging our deep experience in scalable email, Poppulo has built a complete enterprise employee comms platform.

Company Details

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Awards & Recognition

Poppulo won the following awards in the Employee Communications category

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2025 Data Quadrant Gold Medalist

Latest Award, 2025

0 Top Rated Capabilities

2 Top Rated Features

Latest Award, 2025

0 Top Rated Capabilities

4 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

7 Top Rated Capabilities

8 Top Rated Features

2023

Poppulo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Poppulo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

95 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Poppulo?

3% Negative

9% Neutral

88% Positive

Pros

Respectful
Continually Improving Product
Inspires Innovation
Appreciates Incumbent Status

Feature Ratings

Average 79

Newsletter Creation

Single Sign-On (SSO)

Application Integration

Rewards Recognition

Employee Directory

Surveys and Polling

Emergency Notification

Intranet

Pulse Surveys

Mobile

Instant Messaging

Vendor Capability Ratings

Average 76

Business Value Created

Quality of Features

Ease of Implementation

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Vendor Support

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Poppulo Reviews

Dishant G.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Fantastic product

Likeliness to Recommend

7 /10

What differentiates Poppulo from other similar products?

Poppulo stands out with its robust employee engagement features, focusing on internal communications, advanced targeting, and personalized content delivery. Its deep analytics offer actionable insights, differentiating it from other platforms.

What is your favorite aspect of this product?

My favorite aspect of Poppulo is its intuitive interface, which simplifies creating, managing, and analyzing internal communications. The ability to tailor messages to specific employee groups enhances engagement.

What do you dislike most about this product?

The reporting dashboards, while comprehensive, can feel a bit overwhelming at first, requiring a learning curve before users can fully utilize their potential.

What recommendations would you give to someone considering this product?

Take advantage of Poppulo’s customer support and training resources to maximize its features. It's a powerful tool, but leveraging its analytics and segmentation will give the best results over time.

Pros

Enables Productivity
Effective Service
Saves Time
Client Friendly Policies

Gaurav M.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Fantastic product

Likeliness to Recommend

7 /10

What differentiates Poppulo from other similar products?

Poppulo stands out for its focus on internal communications, offering tailored solutions like email, intranet, and event management all in one platform. Its strength lies in employee engagement analytics, enabling organizations to measure communication effectiveness.

What is your favorite aspect of this product?

The detailed analytics and reporting feature is my favorite. It helps track engagement across various channels, providing actionable insights for improving communication strategies.

What do you dislike most about this product?

The interface can feel a bit cluttered at times, making navigation slightly cumbersome for new users. A more streamlined user experience would be a welcome improvement.

What recommendations would you give to someone considering this product?

If internal communications and employee engagement are key for your organization, Poppulo is a solid choice. However, ensure your team is prepared to invest time in learning the platform to make the most of its features.

Pros

Continually Improving Product
Performance Enhancing
Trustworthy
Caring

Francesco K.

Role: Industry Specific Role
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Sep 2024

Why Poppulo Is Amazing

Likeliness to Recommend

9 /10

What differentiates Poppulo from other similar products?

I have used Poppulo and what makes it stand out is its simplicity and affordability.

What is your favorite aspect of this product?

With Poppulo, handling employee communication is easy. We're able to collaborate as a team and deliver effectively. Comes at a manageable cost

What do you dislike most about this product?

Poppulo is forgiving and no concerns.

What recommendations would you give to someone considering this product?

For smooth and effective employee communication, Poppulo is the best. Try it.

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Poppulo

What is Poppulo?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Poppulo Ratings

83 Likeliness to Recommend

95 Plan to Renew

1 Since last award

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Poppulo?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Newsletter Creation Ability to create and distribute company newsletters to employees.

Single Sign-On (SSO) Login authentication linked to corporate login credentials, and user account information auto-populated to the expense profile.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Employee Directory Employees can browse a searchable directory containing job titles and contact information of co-workers, or identify candidates for collaboration.

Surveys and Polling Ability to survey employees and gather feedback.

Emergency Notification Ability to carry out mass notification to business continuity key stakeholders, and other relevant parties.​

Intranet Private network that allows collaboration and storage of sensitive documents.

Pulse Surveys Create and distribute short surveys to measure employee engagement levels over time.

Mobile Ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

Instant Messaging Real-time, text-based communication between two or more people

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Poppulo Reviews

Dishant G.

Fantastic product

Likeliness to Recommend

Pros

Gaurav M.

Fantastic product

Likeliness to Recommend

Pros

Francesco K.

Why Poppulo Is Amazing

Likeliness to Recommend

Pros

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Feature Ratings

Newsletter Creation

Single Sign-On (SSO)

Application Integration

Rewards Recognition

Employee Directory

Surveys and Polling

Emergency Notification

Intranet

Pulse Surveys

Mobile

Instant Messaging

Vendor Capability Ratings

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