Productboard Logo
Productboard Logo
ProductBoard Inc

Productboard

Composite Score
7.2 /10
CX Score
7.1 /10
Productboard
7.2 /10

What is Productboard?

Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.

Company Details


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Productboard Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Productboard?

0% Negative
9% Neutral
91% Positive

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Inspires Innovation

Cons

  • Under Delivered
  • Vendor's Interest First
  • Less Transparent

Feature Ratings

Average 92

Task Assignment

96

Drag and Drop Prioritization

93

Task Prioritization

93

Task Categorization

90

List Tasks

90

Due Dates

87

Task Status

87

Shared Task List

81

Vendor Capability Ratings

Average 81

Usability and Intuitiveness

88

Ease of Implementation

84

Breadth of Features

80

Vendor Support

80

Product Strategy and Rate of Improvement

80

Business Value Created

79

Ease of Data Integration

74

Quality of Features

74

Availability and Quality of Training

74

Ease of IT Administration

74

Ease of Customization

53

Productboard Reviews

Ivana S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

It is a unique, solid and attractive tool.

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

You can collect feedback from different sources including social networks like Facebook and Twitter.

What is your favorite aspect of this product?

It is a useful, solid and attractive tool. I like it because I can easily create and share roadmaps as a pdf file, I can collect comments and information from different sources including social networks like Facebook or other sources like CRM or email.

What do you dislike most about this product?

It doesn't have integrations with several major communication tools like Zendesk, HubSpot CRM, or Help Scout.

What recommendations would you give to someone considering this product?

Productboard can be difficult to use at first, but in the end it becomes extremely easy to use, it just takes practice. It's completely affordable if you want access to more advanced features like custom tools and JIRA integration.

Pros

  • Effective Service
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Gregory B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great Tool For Product Management.

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

Great UI/UX. It is flexible. Plenty of integrations.

What is your favorite aspect of this product?

Roadmap management. Gathering insights Connects insights with product features. Builds easy-to-understand roadmap views. Ranks and sorts features. Feature suggestions.

What do you dislike most about this product?

I am yet to meet a thing to dislike, so far it has been great using the platform.

What recommendations would you give to someone considering this product?

I highly recommend Productboard.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chris I.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2021

Simple and intuitive product that works

Likeliness to Recommend

10 /10

What differentiates Productboard from other similar products?

Productboard is simple to use and integrates well into existing workflows, it is easy to get up and running with the product and the ability to get user insight to help dictate priority is a clear difference from other products in the market.

What is your favorite aspect of this product?

Priority score. Having the ability to have a product validate the business impact and the user feedback from the portal is amazing and gives us a clear indication of which features are important to our customers.

What do you dislike most about this product?

There is limited functionality to update multiple projects/features at the same time.

What recommendations would you give to someone considering this product?

Get involved in the videos and training information, product board is very simple to use the platform but there are so many areas of the product that you may not realise, so spend so time learning about how everything works as it will help you navigate the platform and get the most out of it.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy