


What is Progress WhatsUp Gold?
Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
95 Plan to Renew
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Progress WhatsUp Gold?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Network Performance Management
Network Environment Monitoring
Network Mapping
Operational Dashboard
Network Reporting
Traffic Monitoring
Network Analytics
Network Quality of Service
Network Compliance Management
Network Configuration Management
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Progress WhatsUp Gold Reviews
Patrick C.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Leader or Manager
Submitted Sep 2021
Fantastic Product
Likeliness to Recommend
What differentiates Progress WhatsUp Gold from other similar products?
Ease of Use, availability, uptime of servers, various other alarms and alerts
What is your favorite aspect of this product?
bandwidth monitoring, network uptime.
What do you dislike most about this product?
Initial config time
What recommendations would you give to someone considering this product?
Have patience when setting up the application initially. can seem overwhelming.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Scott J.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Great product and very reliable!
Likeliness to Recommend
What differentiates Progress WhatsUp Gold from other similar products?
How simple it is
What is your favorite aspect of this product?
How reliable it is
What do you dislike most about this product?
Limited wifi options
What recommendations would you give to someone considering this product?
Do it! You'll thank yourself later.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Steve T.
- Role: Information Technology
- Industry: Shipping
- Involvement: Business Leader or Manager
Submitted Sep 2021
Solid product but not easy to setup
Likeliness to Recommend
What differentiates Progress WhatsUp Gold from other similar products?
The price for the features you receive. You have the flexibility on how you want to use the features with their points system. You don't have to buy features you may or may not use. The sales team is not pushy like others.
What is your favorite aspect of this product?
It's browser-based.
What do you dislike most about this product?
It's difficult to configure. There is no clear training materials on the product. An online knowledgebase exists, but it's not that great. Would prefer the product to be easier to configure.
What recommendations would you give to someone considering this product?
If you're looking to use this product to monitor your network, go for it. It's priced great for what it does. However, expect to spend a lot of time configuring it for your network and tweaking the monitoring settings. It's not a set and forget tool.
Pros
- Trustworthy
- Client Friendly Policies
- Fair
- Includes Product Enhancements
Cons
- Inhibits Innovation
- Slower Product Innovation
- Commodity Features
Please tell us why you think this review should be flagged.
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