


What is Progress WhatsUp Gold?
Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
95 Plan to Renew
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Progress WhatsUp Gold?
Pros
- Reliable
- Respectful
- Fair
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Network Performance Management
Network Environment Monitoring
Network Mapping
Operational Dashboard
Network Reporting
Traffic Monitoring
Network Analytics
Network Quality of Service
Network Compliance Management
Network Configuration Management
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Business Value Created
Quality of Features
Breadth of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Availability and Quality of Training
Progress WhatsUp Gold Reviews
Cliff W.
- Role: Information Technology
- Industry: Energy
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2021
Well rounded and versatile solution.
Likeliness to Recommend
What differentiates Progress WhatsUp Gold from other similar products?
Having used WhatsUp Gold for the past 10+ years and through out several industry's, It has proven to be an effective way to monitor and manage network devices, identify trouble spots, provide reliable health trending of multiple performance variables. After initial learning curve it has an intuitive structure to expand its functionality's and tailor them to your specific environment.
What is your favorite aspect of this product?
Trending, versatility to monitor most metric indicators you can come up with. I have always appreciated the mapping functions as it made explaining the network to the C-Suite, support staff, and outside vendors much easier. I will say that the mapping functions need to be expanded and reinstitute some of the feature's that WhatsUp Gold v13 and v14 had such as custom Icons in multiple formats.
What do you dislike most about this product?
Upgrading this product has proven to be troublesome as some of the automated functionality (backup of database and upgrade) has failed causing the need to start from scratch on several instances.
What recommendations would you give to someone considering this product?
Create a small test environment with a sampling of your device types. Learn how WhatsUp gold functions over all as well as the monitoring types and then after you have had time to fully understand how it works, then start over fresh to implement it fully. it will save you a lot of time in the long run.
Pros
- Respectful
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
Ease of use, but a little heavy load in AWS
Likeliness to Recommend
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
Robert S.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: IT Leader or Manager
Submitted Sep 2021
Fantastic software that will save you money!
Likeliness to Recommend
What differentiates Progress WhatsUp Gold from other similar products?
Manages multiple levels of devices including flow and software performance.
What is your favorite aspect of this product?
The ease of configuration and level of customizability.
What do you dislike most about this product?
I don't dislike anything.
What recommendations would you give to someone considering this product?
Just buy it.
Pros
- Trustworthy
- Respectful
- Client Friendly Policies
- Helps Innovate
Please tell us why you think this review should be flagged.
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