Progress WhatsUp Gold Logo
Progress WhatsUp Gold Logo
Progress Software

Progress WhatsUp Gold

Composite Score
7.8 /10
CX Score
7.9 /10
Category
Progress WhatsUp Gold
7.8 /10

What is Progress WhatsUp Gold?

Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.

Company Details


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Awards & Recognition

Progress WhatsUp Gold won the following awards in the Network Monitoring - Enterprise category

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Progress WhatsUp Gold Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Progress WhatsUp Gold.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

2
Since last award

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Progress WhatsUp Gold?

4% Negative
10% Neutral
86% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 83

Network Environment Monitoring

84

Network Mapping

83

Operational Dashboard

83

Network Performance Management

83

Network Reporting

81

Traffic Monitoring

81

Network Analytics

81

Network Compliance Management

80

Network Quality of Service

80

Network Configuration Management

79

Vendor Capability Ratings

Average 80

Vendor Support

86

Ease of IT Administration

82

Breadth of Features

82

Business Value Created

82

Quality of Features

81

Ease of Implementation

81

Ease of Data Integration

80

Usability and Intuitiveness

78

Ease of Customization

77

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

77

Progress WhatsUp Gold Reviews

Doug B.

  • Role: Information Technology
  • Industry: Education
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Mar 2020

Does what we need

Likeliness to Recommend

8 /10

What differentiates Progress WhatsUp Gold from other similar products?

Don't know

What is your favorite aspect of this product?

Notifications

What do you dislike most about this product?

No comment

What recommendations would you give to someone considering this product?

Watch training videos

Pros

  • Effective Service
  • Caring
  • Reliable
  • Performance Enhancing

Jonny S.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2020

Amazing product, With tons of features

Likeliness to Recommend

10 /10

What differentiates Progress WhatsUp Gold from other similar products?

Easy to leran and understand

What is your favorite aspect of this product?

Easy to understand and use

What do you dislike most about this product?

No way of schedule a no-action timeslot

What recommendations would you give to someone considering this product?

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Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Effective Service

Anwesh P.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2020

Easy customization and good business value

Likeliness to Recommend

9 /10

What differentiates Progress WhatsUp Gold from other similar products?

GUI is very user friendly.

What is your favorite aspect of this product?

Setting up monitoring alerts for each Website's URL and Device

What do you dislike most about this product?

Searching part, Monitors doesn't have a filter option to find an active monitor created.

What recommendations would you give to someone considering this product?

Ease of using, Up or Down report generation, Daily scheduled alerts.

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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