Progress WhatsUp Gold Logo Award Winner Product Badge
Progress WhatsUp Gold Logo Award Winner Product Badge
Progress Software

Progress WhatsUp Gold

Composite Score
8.0 /10
CX Score
8.1 /10
Category
Progress WhatsUp Gold
8.0 /10

What is Progress WhatsUp Gold?

Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.

Company Details


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Awards & Recognition

Progress WhatsUp Gold won the following awards in the Network Monitoring - Enterprise category

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Progress WhatsUp Gold Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Progress WhatsUp Gold.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Progress WhatsUp Gold?

4% Negative
10% Neutral
86% Positive

Pros

  • Reliable
  • Respectful
  • Fair
  • Acts with Integrity

Feature Ratings

Average 83

Network Performance Management

84

Network Environment Monitoring

83

Network Mapping

83

Operational Dashboard

83

Network Reporting

82

Traffic Monitoring

81

Network Analytics

81

Network Quality of Service

80

Network Compliance Management

80

Network Configuration Management

79

Vendor Capability Ratings

Average 80

Vendor Support

85

Ease of IT Administration

83

Business Value Created

82

Quality of Features

82

Breadth of Features

81

Ease of Implementation

80

Ease of Data Integration

80

Usability and Intuitiveness

79

Ease of Customization

77

Product Strategy and Rate of Improvement

77

Availability and Quality of Training

77

Progress WhatsUp Gold Reviews

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2022

WhatsUp Gold delivers exactly what I need

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: Information Technology
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2022

Great Product. It does what you need it to do.

Likeliness to Recommend

8 /10

Pros

  • Trustworthy
  • Saves Time
  • Client Friendly Policies
  • Fair

Cons

  • Less Performance Enhancing
  • Commodity Features
  • Security Frustrates

Gerald L.

  • Role: Information Technology
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Fantastic candidate to monitor servers and apps

Likeliness to Recommend

9 /10

What differentiates Progress WhatsUp Gold from other similar products?

Proactively observes our network and looks for performance issues at hand. Progress Whatsup Gold integrates infrastructure monitoring with app performance, end-to-end tracking, and log monitoring helping avoid downtimes and breaches and increase user experience.

What is your favorite aspect of this product?

The platform provides us with both monitoring templates and customization options so we freely monitor multiple devices. Then, it instantly diagnoses devices for critical issues and resolves them in real-time

What do you dislike most about this product?

Complex and time-consuming to manage Progress Whatsup Gold instances and because some of our staff were unfamiliar with the tool, there were extra costs incurred for training staff

What recommendations would you give to someone considering this product?

Investing in Progress Whatsup Gold helps you get desired outcome and increase your network performance because it helps minimize network outages by detecting and resolving network issues in real time

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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