Progress WhatsUp Gold Logo
Progress WhatsUp Gold Logo
Progress Software

Progress WhatsUp Gold

Composite Score
7.8 /10
CX Score
7.9 /10
Category
Progress WhatsUp Gold
7.8 /10

What is Progress WhatsUp Gold?

Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.

Company Details


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Awards & Recognition

Progress WhatsUp Gold won the following awards in the Network Monitoring - Enterprise category

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Progress WhatsUp Gold Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Progress WhatsUp Gold.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

2
Since last award

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Progress WhatsUp Gold?

4% Negative
10% Neutral
86% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 83

Network Environment Monitoring

84

Network Mapping

83

Operational Dashboard

83

Network Performance Management

83

Network Reporting

81

Traffic Monitoring

81

Network Analytics

81

Network Compliance Management

80

Network Quality of Service

80

Network Configuration Management

79

Vendor Capability Ratings

Average 80

Vendor Support

86

Ease of IT Administration

82

Breadth of Features

82

Business Value Created

82

Quality of Features

81

Ease of Implementation

81

Ease of Data Integration

80

Usability and Intuitiveness

78

Ease of Customization

77

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

77

Progress WhatsUp Gold Reviews

Christoph V.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Monitor IT infrastructure monitoring tool

Likeliness to Recommend

10 /10

What differentiates Progress WhatsUp Gold from other similar products?

WhatsUp Gold can monitor all of our systems from a single location. All of our systems have been able to connect to WhatsUp Gold. The visual aids are ideal for immediately recognizing any faults after everything is set up. Emailing and text alerting are ideal for serious concerns along with visual assistance.

What is your favorite aspect of this product?

The platform's analytics and observability help us handle client issues, estimate growth, and keep track of the overall operation of all the devices in our estate. All physical and virtual instances that we give to clients as well as those that we utilize internally are monitored by Progress WhatsUp Gold. I appreciate WhatsUp Gold! It is a web-based program. With the help of the network auto-discover settings, adding Nodes is simple. WhatsUp Gold plug-ins are also available. Cisco, VMware, and Windows servers operate without any issues.

What do you dislike most about this product?

The dashboard's lack of a Favicon is trivial yet irritating. Despite being on a free plan, my first month produced an invoice. No answer when I contacted support about the invoice. Absence of setting cues. Some options require explanation, yet none are provided on the page.

What recommendations would you give to someone considering this product?

In general, we need to keep an eye on multiple Azure-hosted websites. There are instances where servers are overwhelmed, and we require timely information when this is the case. Infrastructure, services, and procedures may be proactively monitored with the help of Progress WhatsUp Gold. Without installing agents on any devices, it monitors through Collectors that gather data from them. To address notifications promptly, they can be connected with external systems. Its interface is simple to use, and the manual has all the necessary details for learning.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

Claire T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Protects the whole network

Likeliness to Recommend

9 /10

What differentiates Progress WhatsUp Gold from other similar products?

We explored different tools for infrastructure monitoring, notably for VMware clusters, and were astonished by the number of sensor counts utilized by each component on a resource. With Progress WhatsUp Gold, one sensor per host could pull/monitor all components on the hosts, including VMs, resulting in significant cost savings.

What is your favorite aspect of this product?

We picked Progress WhatsUp Gold because of its simplicity and breadth of capability. It is not only simple to set up and use, but it also offers more functionality than similar applications. I can check not only if your website is up and running, but also if our forms are functioning properly. Some of the issues we're addressing with WhatsUp Gold include how quickly we can reconnect to the servers after receiving an alert from Progress WhatsUp Gold. The advantages I've discovered include how we can utilize this for searching, organizing information, and grouping servers.

What do you dislike most about this product?

It takes some time to understand how to use the program, but once I do, I can rapidly get the information I want. It is necessary to improve OOB reporting since creating bespoke reports needs more human work. The tight device licensing arrangement irritates me.

What recommendations would you give to someone considering this product?

WhatsUp Gold is an all-in-one network monitoring solution that makes it simple to identify devices and configure them to provide real-time warnings. The ease of configuration and low overall cost of this program are two significant advantages. With this app, you can monitor anything and anything. It just makes everything better. The free software upgrades are always appreciated by our IT staff.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

Fellipe S.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

I like the user interaction with the software

Likeliness to Recommend

8 /10

What differentiates Progress WhatsUp Gold from other similar products?

I believe the interaction with the software.

What is your favorite aspect of this product?

Easy to use

What do you dislike most about this product?

It can be more affordable

What recommendations would you give to someone considering this product?

Do a trial

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Effective Service

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