Progress WhatsUp Gold Logo
Progress WhatsUp Gold Logo
Progress Software

Progress WhatsUp Gold

Composite Score
7.8 /10
CX Score
7.9 /10
Category
Progress WhatsUp Gold
7.8 /10

What is Progress WhatsUp Gold?

Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.

Company Details


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Awards & Recognition

Progress WhatsUp Gold won the following awards in the Network Monitoring - Enterprise category

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Progress WhatsUp Gold Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Progress WhatsUp Gold.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

2
Since last award

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Progress WhatsUp Gold?

4% Negative
10% Neutral
86% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 83

Network Environment Monitoring

84

Network Mapping

83

Operational Dashboard

83

Network Performance Management

83

Network Reporting

81

Traffic Monitoring

81

Network Analytics

81

Network Compliance Management

80

Network Quality of Service

80

Network Configuration Management

79

Vendor Capability Ratings

Average 80

Vendor Support

86

Ease of IT Administration

82

Breadth of Features

82

Business Value Created

82

Quality of Features

81

Ease of Implementation

81

Ease of Data Integration

80

Usability and Intuitiveness

78

Ease of Customization

77

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

77

Progress WhatsUp Gold Reviews

Jim A.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Worth the money

Likeliness to Recommend

10 /10

What differentiates Progress WhatsUp Gold from other similar products?

Cost effective and ease of use.

What is your favorite aspect of this product?

I love the network analyze monitoring and interface/protocol usage to find bottlenecks and bandwidth hogs.

What do you dislike most about this product?

Not much about it I dislike

What recommendations would you give to someone considering this product?

Download the 30 day trial, it has all features enabled.

Pros

  • Continually Improving Product
  • Fair
  • Includes Product Enhancements
  • Appreciates Incumbent Status

Neil N.

  • Role: Finance
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Monitored the whole network in real-time

Likeliness to Recommend

9 /10

What differentiates Progress WhatsUp Gold from other similar products?

WhatsUp Gold is an excellent application for monitoring servers and networks. It discovers devices on our network and provides us with a lot of information. The monitoring and alerting are extremely detailed, and the reports contain useful information.

What is your favorite aspect of this product?

I like everything about WhatsUp Gold like easy-to-add new devices, a wide range of monitors, paging capability, and a nice dashboard layout. When something is down, we have much better visibility. This has increased our uptime because we can now be more proactive. We can also quickly discover and monitor new devices. One of the primary advantages is receiving an email alert before or when a device fails, allowing us to avoid receiving hundreds of tickets from users.

What do you dislike most about this product?

WhatsUPGold does not have many disadvantages. It is inexpensive, proactive, and informative. That being said, support was extremely helpful and assisted me in configuring and setting up the options for us. There is no API interface for monitoring automation. There are no options for complex alert logic or recovery notification.

What recommendations would you give to someone considering this product?

WhatsUp Gold is a great tool for monitoring servers and networks. It finds devices on our network and gives us a lot of information. The monitoring and alerting are extremely detailed, and the reports are filled with useful information. It had all of the features we wanted and was reasonably priced. I also keep an eye on critical services like SQL and Rapid Recovery, to name a few.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Effective Service

Helaina F.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Very easy to use

Likeliness to Recommend

10 /10

What differentiates Progress WhatsUp Gold from other similar products?

ease of use

What is your favorite aspect of this product?

my network view

What do you dislike most about this product?

I have no dislikes

What recommendations would you give to someone considering this product?

utilize it to the full, input all the data to benefit fully.

Pros

  • Reliable
  • Enables Productivity
  • Friendly Negotiation
  • Performance Enhancing

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