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What is Progress WhatsUp Gold?
Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
1
Since last award
97 Plan to Renew
2
Since last award
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Progress WhatsUp Gold?
Pros
- Fair
- Reliable
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Network Environment Monitoring
Network Mapping
Operational Dashboard
Network Performance Management
Network Reporting
Traffic Monitoring
Network Analytics
Network Compliance Management
Network Quality of Service
Network Configuration Management
Vendor Capability Ratings
Vendor Support
Ease of IT Administration
Breadth of Features
Business Value Created
Quality of Features
Ease of Implementation
Ease of Data Integration
Usability and Intuitiveness
Ease of Customization
Availability and Quality of Training
Product Strategy and Rate of Improvement
Progress WhatsUp Gold Reviews
Andrey S.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted May 2022
almost 20 years of using WhatsUp Gold
Likeliness to Recommend
What differentiates Progress WhatsUp Gold from other similar products?
Price, time in business
What is your favorite aspect of this product?
Familiar interface and set of capabilities
What do you dislike most about this product?
Security has been an issue
What recommendations would you give to someone considering this product?
Always look at multiple vendors
Pros
- Reliable
- Enables Productivity
- Client Friendly Policies
- Performance Enhancing
Cons
- Security Frustrates
- Less Generous
Please tell us why you think this review should be flagged.

Michalina W.
- Role: Industry Specific Role
- Industry: Manufacturing
- Involvement: End User of Application
Submitted May 2022
Valuable tool and support team
Likeliness to Recommend
What differentiates Progress WhatsUp Gold from other similar products?
Receiving an email alert before or when a device is down is one of the main advantages, as it allows us to avoid receiving a large number of tickets from users. It allows me to be proactive when any monitored device reaches a predetermined threshold. I really like it.
What is your favorite aspect of this product?
WhatsUp Gold has been a very positive experience overall, with many more positives than negatives. It fulfills our requirements perfectly. Monitor our devices and notify us if there is a problem. The schematic is also extremely useful because it is divided into locations and grouped together to make things easier to use. It is also very useful to enter all of the information we have into the device's details so that everything is in one place.
What do you dislike most about this product?
We must have a thorough understanding of the icons and how the software works. I wish there was more information and videos available. Especially in terms of the setup. The entire setup and installation process was a nightmare.
What recommendations would you give to someone considering this product?
There are numerous alternatives available, but the majority are extremely difficult to implement and administer. WhatsUp Gold is the simplest and most cost-effective way for me to keep track of all of our devices. Receiving an email alert before or when a device is down is one of the main advantages.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Gary W.
- Role: Information Technology
- Industry: Government
- Involvement: IT Leader or Manager
Submitted May 2022
A perfect fit for monitoring our network!
Likeliness to Recommend
What differentiates Progress WhatsUp Gold from other similar products?
We've been using WhatsUp Gold for years now and, although we've looked at some other ones, the ease of implementation and daily use, as well as the features, make us very happy to stay with Progress and WhatsUp Gold.
What is your favorite aspect of this product?
We depend most heavily on device availability, service monitoring and event log monitoring and reporting.
What do you dislike most about this product?
It is not a dislike, but I have found that we have little use for the network mapping portion of the product. We are a small organization, though, with only a small number of sites.
What recommendations would you give to someone considering this product?
I would recommend to that, regardless of what other products they may be considering, they should take a good look at WhatsUp Gold and install and evaluation version so that they can see and feel what it will do for them. If they spend some time with an evaluation installation of WhatsUp Gold, they will stick with it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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