Progress WhatsUp Gold Logo
Progress WhatsUp Gold Logo
Progress Software

Progress WhatsUp Gold

Composite Score
7.8 /10
CX Score
7.9 /10
Category
Progress WhatsUp Gold
7.8 /10

What is Progress WhatsUp Gold?

Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.

Company Details


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Awards & Recognition

Progress WhatsUp Gold won the following awards in the Network Monitoring - Enterprise category

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Progress WhatsUp Gold Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Progress WhatsUp Gold.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

2
Since last award

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Progress WhatsUp Gold?

4% Negative
10% Neutral
86% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 83

Network Environment Monitoring

84

Network Mapping

83

Operational Dashboard

83

Network Performance Management

83

Network Reporting

81

Traffic Monitoring

81

Network Analytics

81

Network Compliance Management

80

Network Quality of Service

80

Network Configuration Management

79

Vendor Capability Ratings

Average 80

Vendor Support

86

Ease of IT Administration

82

Breadth of Features

82

Business Value Created

82

Quality of Features

81

Ease of Implementation

81

Ease of Data Integration

80

Usability and Intuitiveness

78

Ease of Customization

77

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

77

Progress WhatsUp Gold Reviews

Stephen A.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

A great product that is easy to use!

Likeliness to Recommend

9 /10

What differentiates Progress WhatsUp Gold from other similar products?

This is the first product I was introduced too. I've seen a few others at trade shows but stuck with WhatsUp Gold.

What is your favorite aspect of this product?

Once configured you can just let it do it's job.

What do you dislike most about this product?

Only 1 or 2 updates per year

What recommendations would you give to someone considering this product?

Give it a try. You'll like it

Pros

  • Enables Productivity
  • Trustworthy
  • Effective Service
  • Inspires Innovation

David C.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Rapid and genuine IT infrastructure software

Likeliness to Recommend

8 /10

What differentiates Progress WhatsUp Gold from other similar products?

It may be configured to analyze only the networking portions that we wish to monitor and it can be configured to deliver email and SMS notifications to numerous users. It manages our whole network, which includes several devices. It is really precise for us and saved our lives many times. We have also abandoned a number of other products now that we can receive an alert regarding service accessibility on servers ad hoc. It is jam-packed with features and knowledge, and it enables proactive monitoring.

What is your favorite aspect of this product?

The program includes free upgrades, which is fantastic, and the community association is really helpful. It enables us to see our network and make better-educated decisions. We have the opportunity to plan reports and gather log data when analyzing or investigating performance issues. We can also monitor a variety of devices simultaneously in one program, such as servers, printers, and room temperature sensors. We do have it displayed on a screen in our IT room for everyone to see. We would suggest this software to any IT department in need of a network monitoring solution.

What do you dislike most about this product?

It becomes tough at times to discover the correct spot to go to configure some alerts. Also, suffer from setting up alerts for some discs on a system while excluding other discs on the same system. As a result of agentless monitoring, a few tracking variables are lacking.

What recommendations would you give to someone considering this product?

The program makes it very simple to identify devices and quickly configure them to transmit real-time warnings. Its interface is really clear, and the way it collects and makes data accessible in-depth or makes improvements simple and uncomplicated is highly pleasant for our business. It's useful to have a third-party program that can function with many hardware suppliers, however the page displaying is just decent at best.

Pros

  • Respectful
  • Client's Interest First
  • Helps Innovate
  • Continually Improving Product
  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2020

Likeliness to Recommend

9 /10

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Inspires Innovation

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