Progress WhatsUp Gold Logo
Progress WhatsUp Gold Logo
Progress Software

Progress WhatsUp Gold

Composite Score
7.8 /10
CX Score
7.9 /10
Category
Progress WhatsUp Gold
7.8 /10

What is Progress WhatsUp Gold?

Avoid downtime with a network monitoring solution that covers you from the network edge to the cloud. See developing issues before users report them. Troubleshoot faster from an interactive topology map that shows connectivity and dependencies.

Company Details


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Awards & Recognition

Progress WhatsUp Gold won the following awards in the Network Monitoring - Enterprise category

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Progress WhatsUp Gold Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Progress WhatsUp Gold.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

2
Since last award

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Progress WhatsUp Gold?

4% Negative
10% Neutral
86% Positive

Pros

  • Fair
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 83

Network Environment Monitoring

84

Network Mapping

83

Operational Dashboard

83

Network Performance Management

83

Network Reporting

81

Traffic Monitoring

81

Network Analytics

81

Network Compliance Management

80

Network Quality of Service

80

Network Configuration Management

79

Vendor Capability Ratings

Average 80

Vendor Support

86

Ease of IT Administration

82

Breadth of Features

82

Business Value Created

82

Quality of Features

81

Ease of Implementation

81

Ease of Data Integration

80

Usability and Intuitiveness

78

Ease of Customization

77

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

77

Progress WhatsUp Gold Reviews

Jenny S.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Quick diagnosis tool

Likeliness to Recommend

10 /10

What differentiates Progress WhatsUp Gold from other similar products?

While it does require a whole server with IIS and a SQL db it is low impact on resources but still quick to respond

What is your favorite aspect of this product?

Great for quick notifications about a server going above a configured resource threshold. We don't have to look at every server's resource utilization individually anymore.

What do you dislike most about this product?

IIS site can be a bit slow at times. This could just be our setup but I have noticed that it can be slow to respond during high traffic times. It does always respond and work properly but the wait time to move from screen to screen could be lower.

What recommendations would you give to someone considering this product?

I definitely recommend the product for monitoring disk, processor, memory, and server availability. It has been very accurate for us and a life saver

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

David J.

  • Role: Information Technology
  • Industry: Education
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Robust/agentless & Reliable product

Likeliness to Recommend

10 /10

What differentiates Progress WhatsUp Gold from other similar products?

As an agentless tool, can be implemented in an efficient manner without issue.

What is your favorite aspect of this product?

Reliability of product and accuracy of alerts.

What do you dislike most about this product?

Nothing major to report.

What recommendations would you give to someone considering this product?

Make sure monitoring requirements are met and that they align with need.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Patrick C.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Fantastic Product

Likeliness to Recommend

10 /10

What differentiates Progress WhatsUp Gold from other similar products?

Ease of Use, availability, uptime of servers, various other alarms and alerts

What is your favorite aspect of this product?

bandwidth monitoring, network uptime.

What do you dislike most about this product?

Initial config time

What recommendations would you give to someone considering this product?

Have patience when setting up the application initially. can seem overwhelming.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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