Quickbooks Logo
Quickbooks Logo
Intuit

Quickbooks

Composite Score
8.4 /10
CX Score
8.6 /10
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Category
Quickbooks
8.4 /10

What is Quickbooks?

QuickBooks helps keep everything organized in one place. And, if you have an accountant, share your books for seamless collaboration.

Company Details

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Quickbooks Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

93 Likeliness to Recommend

94 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Quickbooks?

0% Negative
0% Neutral
100% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 86

Automation of Invoicing

89

Compliance and Security

87

Reporting and Analytics

87

Multiple Points of Payment

84

ERP Integration

82

Customer Portal

78

Dispute Resolution

77

Customization and Scalability

76

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Usability and Intuitiveness

87

Business Value Created

87

Ease of IT Administration

86

Availability and Quality of Training

85

Product Strategy and Rate of Improvement

85

Ease of Data Integration

84

Quality of Features

84

Vendor Support

81

Breadth of Features

81

Ease of Customization

78

Quickbooks Reviews

Piyush N.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

"Quick" as the name suggests.

Likeliness to Recommend

9 /10

What differentiates Quickbooks from other similar products?

UI and its simple yet geat audit trail feature

What is your favorite aspect of this product?

Loads of features and reports

What do you dislike most about this product?

cannot export data to my desired format sometimes.

What recommendations would you give to someone considering this product?

Better than others because it has a lot of features

Pros

  • Reliable
  • Performance Enhancing
  • Inspires Innovation
  • Fair

Abigail T.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

Full stack accounting solution for every business.

Likeliness to Recommend

10 /10

What differentiates Quickbooks from other similar products?

QuickBooks gives you more core features, AI-driven automation, and flexible integrations than most rivals—supported by real human help when you need it. It’s a full-stack accounting solution designed to grow with your business.

What is your favorite aspect of this product?

I personally prefer QBO for several reasons: the ability to work from anywhere, integrations with apps, much more robust bank feeds, and a much cleaner document management interface. That combination—access from anywhere plus integrations and powerful bank reconciliation—makes day-to-day financial management much smoother.

What do you dislike most about this product?

It has gotten much much slower. Every time you save anything, it takes 3‑4× as long as it used to.

What recommendations would you give to someone considering this product?

Despite speed problems, it still offers the best accounting solution for every businesses so my recommendation is to give this product a try and see what it can do to one's business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Edokhagba C.

  • Role: Finance
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2025

User-Friendly Accounting Tool

Likeliness to Recommend

10 /10

What differentiates Quickbooks from other similar products?

its ease of use, strong automation, wide adoption, and mobile access

What is your favorite aspect of this product?

its automation and ease of use

What do you dislike most about this product?

its limited scalability for larger or more complex businesses

What recommendations would you give to someone considering this product?

If you're considering QuickBooks, make sure it fits your business size and needs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing