Rapid7

Rapid7 Managed Detection and Response

Composite Score

7.5 /10

CX Score

7.7 /10

23 Reviews Write a Review

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What is Rapid7 Managed Detection and Response?

Rapid7 MDR is built from the ground up to help security teams of all sizes and experiences strengthen their security posture, find and stop attackers, and stay ahead of emerging threats. It is a combination of security expertise and leading technology solutions to detect dynamic threats quickly across your entire ecosystem to provide the hands-on, 24/7/365 monitoring, proactive threat hunting, effective response support, tailored security guidance, and team of Active Response experts to stop malicious activity and help you accelerate your security maturity.

Company Details

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Awards & Recognition

Rapid7 Managed Detection and Response won the following awards in the Managed Detection & Response category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Rapid7 Managed Detection and Response Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rapid7 Managed Detection and Response.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

97 Plan to Renew

1
Since last award

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rapid7 Managed Detection and Response?

5% Negative

18% Neutral

77% Positive

Pros

Respectful
Client Friendly Policies
Reliable
Trustworthy

Feature Ratings

Average 80

Vulnerability Management

24/7/365 Security Monitoring

Compliance Reporting and Archival Mechanisms

Automated Threat Hunting

Threat Intelligence

Incident Management

Risk Scoring & Remediation Act

Prevention

Proactive Threat Hunting

Technology Management

Real-Time Threat and Anomaly Detection

Vendor Capability Ratings

Average 76

Ease of Implementation

Vendor Support

Ease of Data Integration

Business Value Created

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Rapid7 Managed Detection and Response Reviews

Nitin G.

Role: Operations
Industry: Electronics
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2025

Advanced Analytics and Expert Threat Hunting for P

Likeliness to Recommend

6 /10

What differentiates Rapid7 Managed Detection and Response from other similar products?

Rapid7 MDR stands out with its deep integration of threat intelligence, real-time analytics, and automated response capabilities. It offers customizable solutions for different business needs, combining human expertise with advanced technology. Its user-friendly interface and scalability make it ideal for businesses of varying sizes and cybersecurity maturity levels.

What is your favorite aspect of this product?

After reviewing recent commentary and product insights, my favorite aspect of Rapid7 MDR is its seamless blend of advanced analytics with expert human threat hunting. This combination delivers real-time, context-rich alerts that empower teams to quickly understand and mitigate threats with confidence.

What do you dislike most about this product?

One downside of Rapid7 MDR is the perceived decline in service quality, with reports of slipping SLA targets and frequent changes in customer representative teams, making it challenging to establish consistent relationships with the managed SOC.

What recommendations would you give to someone considering this product?

I recommend Rapid7 MDR if your organization requires advanced analytics and human threat hunting for proactive security. Ensure its features align with your specific needs and budget, as costs can vary. Also, consider your support requirements, as some users report inconsistencies in service quality. Tailored consultations can help optimize deployment

Pros

Helps Innovate
Efficient Service
Inspires Innovation
Saves Time

Afonso A.

Role: Information Technology
Industry: Transportation
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2024

Rapid7 MDR reduced my work!

Likeliness to Recommend

9 /10

What differentiates Rapid7 Managed Detection and Response from other similar products?

Not sure about other products that offer the same service but MDR depends a lot on your in-house products and how you create the alerts.

What is your favorite aspect of this product?

Resolution of issues and threat research that I don't need to do.

What do you dislike most about this product?

It needs more native integration.

What recommendations would you give to someone considering this product?

Make sure to follow the company manual and activate all off the box alerts to have an idea of how those alerts integrate with your environment.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Sharan K.

Role: Information Technology
Industry: Insurance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Feb 2024

Effective EDR solution with user-friendly features

Likeliness to Recommend

8 /10

What differentiates Rapid7 Managed Detection and Response from other similar products?

Proactive Detection & Response: Catches and neutralizes threats quickly, reducing dwell time and impact. Expert SOC Team: Experienced analysts provide valuable insights and guidance. Easy Deployment & Integration: Smooth onboarding and seamless integration with my existing security stack. Clear Reporting & Communication: Regular reports and updates keep me informed and engaged. Scalable & Customizable: Adapts to my evolving needs and security posture.

What is your favorite aspect of this product?

Rapid7 MDR is a powerful solution that empowers my team to focus on strategic security initiatives while feeling confident our critical systems are protected. While not without its limitations, the value it brings outweighs the drawbacks for my organization.

What do you dislike most about this product?

Limited Visibility Options: Reporting could be more granular for deeper analysis. Price Point: Can be cost-prohibitive for smaller organizations. False Positives: Occasional tuning needed to minimize alert fatigue.

What recommendations would you give to someone considering this product?

Powerful MDR solution with strong detection and response capabilities. Great for organizations with the budget and technical resources to manage it effectively.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Rapid7 Managed Detection and Response

What is Rapid7 Managed Detection and Response?

Company Details

Need Assistance?

Awards & Recognition

Rapid7 Managed Detection and Response Ratings

81 Likeliness to Recommend

97 Plan to Renew

1 Since last award

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Rapid7 Managed Detection and Response?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Vulnerability Management Discover and fix vulnerabilities in the system.

24/7/365 Security Monitoring MDR provider should include a team of experienced security analysts monitoring the network 24/7 to identify abnormal activity and mitigate against threats.

Compliance Reporting and Archival Mechanisms System archives incidents and produces comprehensive reports to stakeholders about current vulnerabilities and past vulnerabilities and remediation efforts.

Automated Threat Hunting Continuous detection and notification of of anomalous or suspicious events and behaviors

Threat Intelligence Security threat intelligence feed integration with ability to update multiple uses and control updating behaviors.

Incident Management Includes incident diagnosis, escalation, investigation, resolution and recovery, and closure.

Risk Scoring & Remediation Act Actionable risk mitigation suggestions for each vulnerability discovered.​

Prevention Offers capable next-gen AV (NGAV) and host protection.

Proactive Threat Hunting Leverages TTPs, threat Intelligence, and IOCs, to create hypotheses in order to investigate and identify abnormal activity that may be malicious.

Technology Management Continuously manages and monitors systems and technology. Integrates with existing technology.

Real-Time Threat and Anomaly Detection Real-time or near real time threat detection of attacks and anomalous behavior.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Rapid7 Managed Detection and Response Reviews

Nitin G.

Advanced Analytics and Expert Threat Hunting for P

Likeliness to Recommend

Pros

Afonso A.

Rapid7 MDR reduced my work!

Likeliness to Recommend

Pros

Sharan K.

Effective EDR solution with user-friendly features

Likeliness to Recommend

Pros

Most Popular Rapid7 Managed Detection and Response Comparisons

Field Effect MDR

Crowdstrike Falcon Platform

Alert Logic MDR

Cynet 360

Sophos Managed Detection and Response

Netsurion

1
Since last award

Feature Ratings

Vulnerability Management

24/7/365 Security Monitoring

Compliance Reporting and Archival Mechanisms

Automated Threat Hunting

Threat Intelligence

Incident Management

Risk Scoring & Remediation Act

Prevention

Proactive Threat Hunting

Technology Management

Real-Time Threat and Anomaly Detection

Vendor Capability Ratings

Ease of Implementation

Vendor Support

Ease of Data Integration

Business Value Created

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Usability and Intuitiveness