Rapid7

Rapid7 Managed Detection and Response

Composite Score

7.5 /10

CX Score

7.7 /10

23 Reviews Write a Review

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What is Rapid7 Managed Detection and Response?

Rapid7 MDR is built from the ground up to help security teams of all sizes and experiences strengthen their security posture, find and stop attackers, and stay ahead of emerging threats. It is a combination of security expertise and leading technology solutions to detect dynamic threats quickly across your entire ecosystem to provide the hands-on, 24/7/365 monitoring, proactive threat hunting, effective response support, tailored security guidance, and team of Active Response experts to stop malicious activity and help you accelerate your security maturity.

Company Details

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Awards & Recognition

Rapid7 Managed Detection and Response won the following awards in the Managed Detection & Response category

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0 Top Rated Capabilities

1 Top Rated Features

Latest Award, 2024

0 Top Rated Capabilities

1 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Rapid7 Managed Detection and Response Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rapid7 Managed Detection and Response.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

97 Plan to Renew

1
Since last award

74 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rapid7 Managed Detection and Response?

5% Negative

18% Neutral

77% Positive

Pros

Respectful
Client Friendly Policies
Reliable
Trustworthy

Feature Ratings

Average 80

Vulnerability Management

24/7/365 Security Monitoring

Compliance Reporting and Archival Mechanisms

Automated Threat Hunting

Threat Intelligence

Incident Management

Risk Scoring & Remediation Act

Prevention

Proactive Threat Hunting

Technology Management

Real-Time Threat and Anomaly Detection

Vendor Capability Ratings

Average 76

Ease of Implementation

Vendor Support

Ease of Data Integration

Business Value Created

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Usability and Intuitiveness

Rapid7 Managed Detection and Response Reviews

Vassilis B.

Role: Information Technology
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Updated UI has been a refreshing change

Likeliness to Recommend

8 /10

What differentiates Rapid7 Managed Detection and Response from other similar products?

The pricing has always been competitive. It's always been fully transparent and well-worth what we pay for it.

What is your favorite aspect of this product?

The mobile app is great at affecting the efficiency of our security operations. We use it throughout the day, whether that be at the office, home or off hours

What do you dislike most about this product?

As we go down this path we expect to have a good head of knowledge to rely on instead of trying to figure it out ourselves. They should make it a fight to support their customers 24/7

What recommendations would you give to someone considering this product?

The biggest benefit is transitioning from alert overload to being at a point where you do have eyes on alerts, where every alert is truly possible

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Stefan D.

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2022

The best MDR that could assure you trust!

Likeliness to Recommend

10 /10

What differentiates Rapid7 Managed Detection and Response from other similar products?

24/7 monitoring. Integration with DHCP, DNS and IDS. Very good thread intelligence.

What is your favorite aspect of this product?

Support from the experts and thread intelligence experience.

What do you dislike most about this product?

Nothing, the solution works great.

What recommendations would you give to someone considering this product?

The best MDR from the market with all mandatory functionalities (thread detection, incident management, thread intelligence)

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

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Rapid7 Managed Detection and Response

What is Rapid7 Managed Detection and Response?

Company Details

Need Assistance?

Awards & Recognition

Rapid7 Managed Detection and Response Ratings

81 Likeliness to Recommend

97 Plan to Renew

1 Since last award

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Rapid7 Managed Detection and Response?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Vulnerability Management Discover and fix vulnerabilities in the system.

24/7/365 Security Monitoring MDR provider should include a team of experienced security analysts monitoring the network 24/7 to identify abnormal activity and mitigate against threats.

Compliance Reporting and Archival Mechanisms System archives incidents and produces comprehensive reports to stakeholders about current vulnerabilities and past vulnerabilities and remediation efforts.

Automated Threat Hunting Continuous detection and notification of of anomalous or suspicious events and behaviors

Threat Intelligence Security threat intelligence feed integration with ability to update multiple uses and control updating behaviors.

Incident Management Includes incident diagnosis, escalation, investigation, resolution and recovery, and closure.

Risk Scoring & Remediation Act Actionable risk mitigation suggestions for each vulnerability discovered.​

Prevention Offers capable next-gen AV (NGAV) and host protection.

Proactive Threat Hunting Leverages TTPs, threat Intelligence, and IOCs, to create hypotheses in order to investigate and identify abnormal activity that may be malicious.

Technology Management Continuously manages and monitors systems and technology. Integrates with existing technology.

Real-Time Threat and Anomaly Detection Real-time or near real time threat detection of attacks and anomalous behavior.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Rapid7 Managed Detection and Response Reviews

Vassilis B.

Updated UI has been a refreshing change

Likeliness to Recommend

Pros

Stefan D.

The best MDR that could assure you trust!

Likeliness to Recommend

Pros

Most Popular Rapid7 Managed Detection and Response Comparisons

Field Effect MDR

Crowdstrike Falcon Platform

Alert Logic MDR

Cynet 360

Sophos Managed Detection and Response

Netsurion

1
Since last award

Feature Ratings

Vulnerability Management

24/7/365 Security Monitoring

Compliance Reporting and Archival Mechanisms

Automated Threat Hunting

Threat Intelligence

Incident Management

Risk Scoring & Remediation Act

Prevention

Proactive Threat Hunting

Technology Management

Real-Time Threat and Anomaly Detection

Vendor Capability Ratings

Ease of Implementation

Vendor Support

Ease of Data Integration

Business Value Created

Quality of Features

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Customization

Breadth of Features

Usability and Intuitiveness