Motorola Solutions

Rave Alert

Composite Score

7.6 /10

CX Score

8.0 /10

17 Reviews Write a Review

Claim Software

What is Rave Alert?

Powered by a web-based platform, and using multiple communication channels, Rave Alert can quickly and simultaneously alert an entire database to the risk of danger – or send targeted messages to groups within the database – from any Internet-connected device. This system of emergency mass notification for business also supports two-way communication. This means that Rave Alert can be used as a point of contact when an emergency situation is in progress or when an employee wishes to respond to a request for assistance.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Rave Alert won the following awards in the Emergency Notification category

Filter By

2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

Latest Award, 2024

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Rave Alert Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rave Alert.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

86 Satisfaction of Cost Relative to Value

3
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rave Alert?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Feature Ratings

Average 85

Scripting

Sequential Processing

Distribution Lists

Scheduled Messaging

Location-Based Notification

Single Sign-On (SSO)

Contact Information Encryption

Message Status Reporting

Conference Call Support

Multi-Language Support

Weather Alert

Vendor Capability Ratings

Average 83

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support

Rave Alert Reviews

Role: Sales Marketing
Industry: Education
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Easy to use. Take notes during training.

Likeliness to Recommend

6 /10

Pros

Effective Service
Continually Improving Product
Reliable
Performance Enhancing

Role: Student Academic
Industry: Other
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2020

Rave is a great product!

Likeliness to Recommend

9 /10

Pros

Performance Enhancing
Helps Innovate
Continually Improving Product
Reliable

Rave Alert

What is Rave Alert?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2022 Emotional Footprint Champion

Rave Alert Ratings

87 Likeliness to Recommend

96 Plan to Renew

1 Since last award

86 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

+98 Net Emotional Footprint

How much do users love Rave Alert?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Scripting Pre-define messages for different audiences (e.g. IT staff vs. business users) and different situations.

Sequential Processing The ability to set alerts to be sent in a specific order to various audiences.

Distribution Lists Maintain a distribution list of contact information for notification recipients.

Scheduled Messaging Scheduling of one-time, multiple, or repeated messaging.

Location-Based Notification Target alerts to specific regions or business locations.

Single Sign-On (SSO) Link to organization’s enterprise login for authentication.

Contact Information Encryption Contact information is encrypted.

Message Status Reporting Message receipt confirmation and message status tracking/reporting.

Conference Call Support Set up instant conference calls via the Emergency Mass Notification System (EMNS) solution.

Multi-Language Support Send or translate alerts in multiple languages.

Weather Alert Receive notifications from subscribed weather alert providers.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Rave Alert Reviews

Easy to use. Take notes during training.

Likeliness to Recommend

Pros

Rave is a great product!

Likeliness to Recommend

Pros

Most Popular Rave Alert Comparisons

Crises Control

Messages XR

AlertMedia Mass Notification

InformaCast

Omnilert

Honeywell Instant Alert Plus

1
Since last award

3
Since last award

Feature Ratings

Scripting

Sequential Processing

Distribution Lists

Scheduled Messaging

Location-Based Notification

Single Sign-On (SSO)

Contact Information Encryption

Message Status Reporting

Conference Call Support

Multi-Language Support

Weather Alert

Vendor Capability Ratings

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Ease of Implementation

Ease of Customization

Availability and Quality of Training

Business Value Created

Breadth of Features

Product Strategy and Rate of Improvement

Ease of Data Integration

Vendor Support