Retool Customer Reviews 2025 | Low-Code Development Tools

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Retool

Composite Score

7.7 /10

CX Score

8.0 /10

11 Reviews Write a Review

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What is Retool?

Retool is a low-code platform that offers the ease of visual programming with the power and flexibility of real code. With Retool, you can stop wrestling with UI libraries, hacking together data sources, and figuring out access controls. Retool is the fast way to build your own custom internal tools and apps that move your business forward.

Company Details

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Retool Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Retool?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 85

Backend Coding and Scripting

Application Security

Cross-Platform Deployment

Audit Trail

GUI Application Designer

Vendor Community and Marketplace

Application Inventory and Dashboard

ALM Integration

End to End Lifecycle Management

Templates

Role-Based Access Management

Vendor Capability Ratings

Average 81

Ease of Implementation

Ease of Customization

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Quality of Features

Availability and Quality of Training

Retool Reviews

Ramgopal V.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Sep 2024

Best LCD Platform for Quick Development of Apps

Likeliness to Recommend

9 /10

What differentiates Retool from other similar products?

The platform serves as our focal point when discussing digital transformation. In addition, we can quickly prototype several apps to see if our company needs them. If a project is properly structured, low code can help it be completed more quickly. I found that using Retool made it easier for me to design applications quickly, especially for mobile devices.

What is your favorite aspect of this product?

The application lifecycle management of the platform is great, particularly with its CI/CD capabilities. It offers excellent learning pathways and documentation, making learning simple and accessible to everybody. With a few pre-made connections, Retool may be integrated with a wide range of other systems and databases. It is always actively pushing new tools and working through the forum to collaborate with all of the members. It features a sizable community with several forging components where we can quickly acquire answers.

What do you dislike most about this product?

Smaller clients should not utilize it since they are not prepared to pay a significant amount to the server. I've had some problems with header injection. I believe that open support cases are not thoroughly resolved by support personnel.

What recommendations would you give to someone considering this product?

I would gladly suggest this program since it allows me to work on many apps with ease and saves me a ton of time. Retool has excellent usability. It keeps up with the rate at which business and technology are changing.

Pros

Helps Innovate
Performance Enhancing
Unique Features
Efficient Service

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jul 2023

Intuitive and incredible tool for compact coding

Likeliness to Recommend

8 /10

Pros

Continually Improving Product
Reliable
Trustworthy
Unique Features

Diego P.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2023

Amazing reporting tool!

Likeliness to Recommend

10 /10

What differentiates Retool from other similar products?

The level of customization i.e you can add javascript code to generate your own visualization

What is your favorite aspect of this product?

Level of customization

What do you dislike most about this product?

A missing feature to create pixel perfect reports

What recommendations would you give to someone considering this product?

It is a balance reporting tool with bunch of great features

Pros

Reliable
Enables Productivity
Efficient Service
Caring

Retool

What is Retool?

Company Details

Need Assistance?

Retool Ratings

85 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Retool?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Backend Coding and Scripting The ability to write, modify and configure the source code or scripts of the application.

Application Security Capability to build and enforce security mechanisms to ensure application confidentiality, privacy, integrity and availability.

Cross-Platform Deployment Ability to build applications that are functional and accessible on multiple user devices and platforms (e.g. mobile phones, tablets, websites).

Audit Trail View all previous activity including any recent edits and user access.

GUI Application Designer Drag-and-drop models, widgets, UI and functional components to define an application’s data models, business logic, user interfaces, etc.

Vendor Community and Marketplace A public or private forum or store where developers can buy or share out-of-the-box templates, widgets, plug-ins, application functions, and integrations.

Application Inventory and Dashboard A list of applications built and deployed by the solution. Out-of-the-box and customizable KPIs and metrics measure the system performance, value and usage.

ALM Integration Solution Integrates with 3rd party tool across the solution delivery lifecycle (SDLC) such as requirements, analysis, design, development, and testing.

End to End Lifecycle Management The solution provides workflows, versioning, recovery and rollback, and other support capabilities to ensure the applications' continuous operations.

Templates Pre-built and customizable templates for building applications. Includes sample UI templates and designs compliant with industry and regulatory standards.

Role-Based Access Management Ability to assign permissions around system and data access, platform configurations, and application releases based on defined user roles.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Retool Reviews

Ramgopal V.

Best LCD Platform for Quick Development of Apps

Likeliness to Recommend

Pros

Intuitive and incredible tool for compact coding

Likeliness to Recommend

Pros

Diego P.

Amazing reporting tool!

Likeliness to Recommend

Pros

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Feature Ratings

Backend Coding and Scripting

Application Security

Cross-Platform Deployment

Audit Trail

GUI Application Designer

Vendor Community and Marketplace

Application Inventory and Dashboard

ALM Integration

End to End Lifecycle Management

Templates

Role-Based Access Management

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Ease of IT Administration

Breadth of Features

Ease of Data Integration

Business Value Created

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Vendor Support

Quality of Features

Availability and Quality of Training