Reward Gateway Logo
Reward Gateway Logo
Reward Gateway Ltd

Reward Gateway

Composite Score
7.7 /10
CX Score
7.8 /10
Category
Reward Gateway
7.7 /10

What is Reward Gateway?

Reward Gateway's all-in-one Employee Engagement Platform helps create a streamlined and centralized employee experience customized for each organization. A flexible platform empowers HR to choose the right combination of engagement tools – from market-leading reward and recognition solutions, communications, surveys, wellbeing and employee discounts – in order to meet the changing needs of their people and their company.

Company Details


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Awards & Recognition

Reward Gateway won the following awards in the Employee Rewards and Recognition category

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Reward Gateway Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Reward Gateway.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

92 Plan to Renew

79 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Reward Gateway?

7% Negative
2% Neutral
91% Positive

Pros

  • Enables Productivity
  • Trustworthy
  • Helps Innovate
  • Effective Service

Feature Ratings

Average 80

Employee Portal

85

Social Recognition

83

Peer to Peer Recognition

82

Leaderboards

82

Surveys Feedback

81

Metrics and Analytics

80

Automatic Notifications

80

Gamification

79

3rd Party Integration

77

Goal Setting

76

Mobile Functionality

75

Vendor Capability Ratings

Average 80

Vendor Support

82

Usability and Intuitiveness

82

Breadth of Features

81

Product Strategy and Rate of Improvement

81

Ease of Data Integration

81

Ease of Implementation

81

Business Value Created

79

Availability and Quality of Training

79

Quality of Features

78

Ease of Customization

78

Ease of IT Administration

73

Reward Gateway Reviews

Sheri T.

  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2020

A true partnership from beginning!

Likeliness to Recommend

10 /10

What differentiates Reward Gateway from other similar products?

The people at Reward Gateway are the reason we partnered and the reason we stay! From their professional and knowledgeable sales team to the undivided attention from Client and Support teams. They are with you every step of the way during and after implementation and are always finding new ways for us to maximize the use of the platform and increase engagement.

What is your favorite aspect of this product?

The appeal to all levels in the organization! We consistently find new ways to market and use the tool to make sure that everyone in our organization has a chance to recognize and be recognized from any person across the business.

What do you dislike most about this product?

When using internationally, some locations do not have the broad range of rewards for employees to choose from.

What recommendations would you give to someone considering this product?

First, find your WHY. What is driving you to want to recognize your teams and associates. This helps the sales person be able to show you exactly what it is you are looking for ...then - GET THE DEMO! ... it's worth the time and then get another one for the various stakeholders. The ability to see and use the system and get all the right questions asked and answered will guarantee a long standing relationship and keep your internal customers asking for more.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Ben C.

  • Role: C-Level
  • Industry: Construction
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2020

Intuitive and comprehensive.

Likeliness to Recommend

10 /10

What differentiates Reward Gateway from other similar products?

Understanding of employee engagement and consulting on how to maximize the tool.

What is your favorite aspect of this product?

Completeness of the product.

What do you dislike most about this product?

Some difficulty in approving administrator privileges.

What recommendations would you give to someone considering this product?

Be ready to push your organization to accept change.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Phil B.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2020

Incredible account management: easy to implement

Likeliness to Recommend

10 /10

What differentiates Reward Gateway from other similar products?

Outstanding account management. Intuitive module based software.

What is your favorite aspect of this product?

The team who supports me.

What do you dislike most about this product?

Lack of community engagement functionality.

What recommendations would you give to someone considering this product?

Be clear on why you are implementing it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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