Reward Gateway Ltd

Reward Gateway

Composite Score

7.6 /10

CX Score

7.8 /10

29 Reviews Write a Review

Claim Software

What is Reward Gateway?

Reward Gateway's all-in-one Employee Engagement Platform helps create a streamlined and centralized employee experience customized for each organization. A flexible platform empowers HR to choose the right combination of engagement tools – from market-leading reward and recognition solutions, communications, surveys, wellbeing and employee discounts – in order to meet the changing needs of their people and their company.

Company Details

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Awards & Recognition

Reward Gateway won the following awards in the Employee Rewards and Recognition category

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1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

4 Top Rated Capabilities

4 Top Rated Features

2022

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

Reward Gateway Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Reward Gateway.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

92 Plan to Renew

77 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Reward Gateway?

7% Negative

3% Neutral

90% Positive

Pros

Enables Productivity
Trustworthy
Helps Innovate
Effective Service

Feature Ratings

Average 80

Employee Portal

Social Recognition

Metrics and Analytics

Peer to Peer Recognition

Leaderboards

Surveys Feedback

Automatic Notifications

Gamification

3rd Party Integration

Mobile Functionality

Goal Setting

Vendor Capability Ratings

Average 81

Vendor Support

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Availability and Quality of Training

Business Value Created

Quality of Features

Ease of IT Administration

Reward Gateway Screenshots

Reward Gateway Downloads

us-solution-overview_Dec 2020

ebook-a-guide-to-choosing-employee-engagement-company-US

ebook-your-guide-to-choosing-reward-recognition-solution-us

ebook-5-magic-steps-to-recognition-program-success-us

Reward Gateway Reviews

Ben C.

Role: C-Level
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2020

Intuitive and comprehensive.

Likeliness to Recommend

10 /10

What differentiates Reward Gateway from other similar products?

Understanding of employee engagement and consulting on how to maximize the tool.

What is your favorite aspect of this product?

Completeness of the product.

What do you dislike most about this product?

Some difficulty in approving administrator privileges.

What recommendations would you give to someone considering this product?

Be ready to push your organization to accept change.

Pros

Helps Innovate
Continually Improving Product
Enables Productivity
Trustworthy

Phil B.

Role: C-Level
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2020

Incredible account management: easy to implement

Likeliness to Recommend

10 /10

What differentiates Reward Gateway from other similar products?

Outstanding account management. Intuitive module based software.

What is your favorite aspect of this product?

The team who supports me.

What do you dislike most about this product?

Lack of community engagement functionality.

What recommendations would you give to someone considering this product?

Be clear on why you are implementing it.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

JP L.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2020

Intuitive & effective with awesome support.

Likeliness to Recommend

10 /10

What differentiates Reward Gateway from other similar products?

These guys have done a phenomenal job assembling the perfect mix of capabilities in an intuitive platform with loads of support to make sure you get the maximum value out of it!

What is your favorite aspect of this product?

Peer-to-peer recognition, customization and implementation/support teams. The knowledge they share is fantastic.

What do you dislike most about this product?

It logs me out too frequently for security reasons. But I get it.

What recommendations would you give to someone considering this product?

Have well-defined values and brand/culture messaging in place to make the recognition effort effective.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Reward Gateway

What is Reward Gateway?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

Reward Gateway Ratings

86 Likeliness to Recommend

1 Since last award

92 Plan to Renew

77 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+90 Net Emotional Footprint

How much do users love Reward Gateway?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Employee Portal Includes discussion and chat, information sharing, and employee engagement.

Social Recognition Ways for people to see recognition and share it – badges, newsfeed, etc​.

Metrics and Analytics Ability to track and measure different aspects of recognition, dashboards, reference checking, and reporting

Peer to Peer Recognition Allows peers to recognize each other, not just top-down​

Leaderboards Provides the ability to obtain a sense of how members are interacting within the community by ranking members according to points, badges, awards earned

Surveys Feedback Enables surveys/feedback forms to be sent to customers​

Automatic Notifications Push notifications/reminders to employees via email, mobile, etc.

Gamification Offers Learning Tracks with Badges/Certificates or other gamification elements to keep learners engaged.

3rd Party Integration The system integrates with other 3rd party applications.

Mobile Functionality Can be used on mobile devices​

Goal Setting The process of identifying something that you want to accomplish and establishing measurable goals and timeframes

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Reward Gateway Screenshots

Recognition-Screenshot

Comms-Screenshot (1)

Surveys-Screenshot (1)

Dashboard-Screenshot

Reward Gateway Downloads

us-solution-overview_Dec 2020

ebook-a-guide-to-choosing-employee-engagement-company-US

ebook-your-guide-to-choosing-reward-recognition-solution-us

ebook-5-magic-steps-to-recognition-program-success-us

Reward Gateway Reviews

Ben C.

Intuitive and comprehensive.

Likeliness to Recommend

Pros

Phil B.

Incredible account management: easy to implement

Likeliness to Recommend

Pros

JP L.

Intuitive & effective with awesome support.

Likeliness to Recommend

Pros

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Feature Ratings

Employee Portal

Social Recognition

Metrics and Analytics

Peer to Peer Recognition

Leaderboards

Surveys Feedback

Automatic Notifications

Gamification

3rd Party Integration

Mobile Functionality

Goal Setting

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Ease of Implementation

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