RingCentral APIs Logo
RingCentral APIs Logo
RingCentral, Inc

RingCentral APIs

Composite Score
7.4 /10
CX Score
7.4 /10
Category
RingCentral APIs
7.4 /10

What is RingCentral APIs?

RingCentral's APIs enable businesses of all sizes to take their communications to the cloud. With a suite of powerful APIs for voice, SMS/ MMS, team messaging, video, fax, data, and configuration - you have the power to completely revolutionize the way your business communicates.

Company Details


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RingCentral APIs Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RingCentral APIs.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

82 Likeliness to Recommend

3
Since last award

75 Plan to Renew

14
Since last award

81 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RingCentral APIs?

9% Negative
8% Neutral
83% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Fair

Feature Ratings

Average 82

MMS API

90

Communication APIs

88

Cloud Integration

87

AI Engine for CPaaS

83

Code Libraries

83

Online Cloud Platform

83

WebRTC-based Calling

81

Integration APIs

77

Software Development Kit

76

Drag and Drop User Interface

74

Vendor Capability Ratings

Average 79

Ease of IT Administration

88

Usability and Intuitiveness

87

Availability and Quality of Training

83

Ease of Implementation

80

Breadth of Features

80

Ease of Customization

79

Vendor Support

78

Ease of Data Integration

78

Business Value Created

77

Product Strategy and Rate of Improvement

77

Quality of Features

76

RingCentral APIs Reviews

Priyanshi P.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

effective collaboration for team work

Likeliness to Recommend

10 /10

What differentiates RingCentral APIs from other similar products?

security and open source nature of it.

What is your favorite aspect of this product?

Improved value proposition.

What do you dislike most about this product?

10 queries per second per IP address, by default it is set to 100 request per 100 second.

What recommendations would you give to someone considering this product?

user friendly nature

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Andrew B.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Perfect way to connect with customers worldwide

Likeliness to Recommend

8 /10

What differentiates RingCentral APIs from other similar products?

Easy to get set up and use

What is your favorite aspect of this product?

Clear calls and reliable product

What do you dislike most about this product?

Hard to transfer calls internally and voicemail can be frustrating to set up.

What recommendations would you give to someone considering this product?

I would highly recommend this product if you are looking for a phone service.

Pros

  • Reliable
  • Effective Service
  • Caring
  • Saves Time

David C.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Easy to use and is never down!

Likeliness to Recommend

10 /10

What differentiates RingCentral APIs from other similar products?

The UI is beautiful and easy to navigate.

What is your favorite aspect of this product?

It's a light software. It does not slow down my computer at all!

What do you dislike most about this product?

Nothing to dislike.

What recommendations would you give to someone considering this product?

Use it as much as possible.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing