What is Rippling?

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Automate HR tasks, ensure compliance, and streamline approvals. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies. Rippling empowers your business to save time, reduce costs, and enhance efficiency, allowing companies to focus on growth. Experience the power of unified management with Rippling today.

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Awards & Recognition

Rippling won the following awards in the Benefits Administration category

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Rippling Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rippling.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

1
Since last award

99 Plan to Renew

83 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rippling?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Security Protects
  • Continually Improving Product
  • Performance Enhancing

Feature Ratings

Average 89

Payroll Integration

91

Benefits Administration

90

User and Enrollment Management

90

Self Service Portal

89

Contributions and Payment Tracking

89

Regulatory Compliance

89

Provider Management

86

Archiving and Reporting

84

Vendor Capability Ratings

Average 87

Breadth of Features

90

Quality of Features

89

Ease of Implementation

88

Business Value Created

88

Usability and Intuitiveness

87

Ease of Data Integration

87

Availability and Quality of Training

86

Product Strategy and Rate of Improvement

86

Ease of IT Administration

85

Ease of Customization

85

Vendor Support

84

Rippling Reviews

Samson M.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Rippling from other similar products?

This system is so easy to use Best in class HR platform Rippling ITCloud is fantastic I really enjoy the features, integrations and UI.

What is your favorite aspect of this product?

I LOVE that Rippling has all of my benefits information in one easily accessible and easy-to-use interface. It has really cut down on the confusion and obfuscation of past benefits experiences.

What do you dislike most about this product?

Customer service

What recommendations would you give to someone considering this product?

please create a clear BRD document and then reach out Rippling team

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Deborah Z.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Features are average.

Likeliness to Recommend

8 /10

What differentiates Rippling from other similar products?

Rippling doesn't have a designated customer service. Someone you can talk to. It has made trouleshooting really difficult.

What is your favorite aspect of this product?

PTO allocation

What do you dislike most about this product?

I can never get someone on the phone if I have a problem.

What recommendations would you give to someone considering this product?

Make sure there is a customer service dept that can answer your calls.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring
  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Nov 2023

"Fantastic product!"

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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